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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Very happy with the customer service again thank y

5
Very friendly staff explained well for which best plan you need Reviewed on: 28th August 2018

Very happy with the customer service again thank y

5
Very friendly staff, explains the best cover for your personal needs Reviewed on: 28th August 2018

Simply the best

5
So, when I bought my bike first time I wanted to keep in safe my cycle. I checked a lot of companies when I found them. So, when Tina sang this song I think she found them also..Simply the best.. Reviewed on: 2nd October 2017

Best I looked at....

4
Thanks for making insurance simple and quick to use, plus being very understandable. 5 stars! Reviewed on: 29th September 2017

Highly likely

4
The most economical with adequate coverage Reviewed on: 29th September 2017

Comprehensive

5
A comprehensive range of options, enabling me to choose the cover I need. Straightforward online application process. Clear advice and guidance on compliance with the chosen policy, such as bike security at home and whilst out. Peace of mind that, should I have an accident, my family is also protected. Here's hoping I never had to make a claim! Reviewed on: 29th September 2017

Perfect Plan

5
Although I have out a plan which is free for 28 days, looking at the coverage I receive seems perfect for my sons' bike. Reviewed on: 29th September 2017

good reports

5
I've joined cycle plan because my friends spoke very highly of you and I've managed to get an excellent cover with you I'm more than happy Reviewed on: 29th September 2017

lycra clad cover

5
Very happy with Cycleplan, efficient and helpful Reviewed on: 28th September 2017

Electric bikes dumped by household insurer

4
Astonished to learn that our household insurer excludes electric bikes from our policy, I heard about Cycleplan through ETS Cambridge. Although I never leave the bike unattended, it's reassuring to know that it's covered in case of accident or other mishap. Reviewed on: 28th September 2017