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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Straightforwardly reassuring

4
Easy to set up, great to know it's there, sensible pricing. Reviewed on: 20th September 2017

Total peace of mind

5
First quote I got and never felt the need to try elsewhere. Everything I needed here, affordable, nice and easy to set up and can now enjoy my rides more knowing that I am covered against the unexpected. Reviewed on: 20th September 2017

Great for third party insurance

5
Doing my bit of good for the world of commuter cyclists by having third party insurance should I ever unintentionally cause damage or injury to another road user Reviewed on: 20th September 2017

Giving me wrong information

2
Not happy with customer service Reviewed on: 20th September 2017

Cycle plan peace of mind

5
Easy to buy covers my freego hawk if stolen it even gets me home if I break down. Reviewed on: 20th September 2017

5* Cover 5* Service

5
Excellent cover & service for everybody Reviewed on: 20th September 2017

Simple and straight forward, accessible and flexible with no fuss.

5
Easy to understand with no fancy terms or legalise to wrestle with, and all at very reasonable rates. It makes it all worthwhile taking out cycle insurance for peace of mind without the complications. Reviewed on: 20th September 2017

Great value

5
I have been with cycleplan for two years now. Not had to use them yet and hopefully never have to but they price matched for my second year. Great piece of mind to know I can cycle and not worry Reviewed on: 20th September 2017

No quibble after my big crash!

5
2 years ago I decided to get some Insurance that covered me riding my Bicycle on the roads, so Motorists didn't assume we cyclists had no right to share 'their' road space! August 2014 I had a bad accident on the bike and broke my back! I was knocked out for about 10 minutes and lost all memory of the accident, only recalled that I had just been overtaken in a country lane by a speeding blue car into an S bend. Cycleplan paid for everything I claimed for without quibble, so I wouldn't insure my bike anywhere else now! Reviewed on: 20th September 2017

Great cycle insurance

4
Cycleplans customer service and insurance products are first class. Reviewed on: 20th September 2017