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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,470 reviews, last reviewed 15th Oct 2025
83% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

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Cycleplan Bicycle insurance reviews (4470)

Not made a claim not had any issues

5
Not made a claim not had any issues Reviewed on: 9th July 2025

Excellent Service..

5
Needed to change insurance provider after severe terms imposed by existing cover. Phoned cycle plan no dramas all sorted in 15 minutes and for less than I was paying for less cover! Reviewed on: 9th July 2025

Great response to claim for stolen bikes

5
We unfortunately had a break in and had to claim for stolen bikes - everything was handled brilliantly with full settlement in very quick time. Reviewed on: 9th July 2025

Efficient and friendly staff

5
The staff on the phone line have been friendly and efficient Reviewed on: 9th July 2025

Cover seems comprehensive and good value.

5
Cover seems comprehensive and good value. The test will be if i ever need to make a claim Reviewed on: 9th July 2025

Friendly staff, went the extra mile to help with ins...

5
Friendly staff, went the extra mile to help with insurances, value etc: Reviewed on: 9th July 2025

Was easy from start up to getting insurance second y...

5
Was easy from start up to getting insurance second year and probably stay with this company Reviewed on: 9th July 2025

Good call centre and fast response and little time w...

5
Good call centre and fast response and little time waiting on the phone Reviewed on: 9th July 2025

Good coverage and easy to do.

5
Good coverage and easy to do. Even stayed a second year as I received a competitive auto quote. Reviewed on: 9th July 2025

Quick and easy to set up.

5
Quick and easy to set up. Fortunately I have not had to use them but having the right insurance for an expensive E-bike just puts your mind at rest. Reviewed on: 9th July 2025

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