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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
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12%
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1%
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0%
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Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Peace of mind, excellent service

5
I had an accident on my bike, writing off my titanium frame. My claim was dealt with, quickly and efficiently. I had not had my policy long and was amazed at how painless the claim process was. Reviewed on: 24th August 2017

brilliant

5
put a claim was a bit nervous wasn't sure what would happen i told them they were great took some pics got an estimate they give me the money brilliant Reviewed on: 24th August 2017

Great Company to Deal with!

5
When I was knocked off my bike by a careless driver, causing injury to me and to the bicycle, Cycleplan dealt with it efficiently and sympathetically. My bike had been specially built to my specification and Cycleplan agreed to my unusual request to have the repairs carried out by the same company. The prroof of a good insurance is how they deal with a claim. Cycleplan were A+! Reviewed on: 24th August 2017

Professional and sympathetic

5
I've had this policy over a year now and from the start I have been impressed by the customer service. Haven't had to make a claim but I feel confident that should the need arise I am with a professional sympathetic company. Reviewed on: 24th August 2017

Awesome and cheap

5
Cheap and easy! I got my bike stolen and when I got my new bike I didn't want to spend a tonne a month on insurance! This was on easy payment! Reviewed on: 24th August 2017

Quick and easy

5
Really easy to sign up, sorted easily, good balance of cover and price. Reviewed on: 24th August 2017

Great Cover

5
I'm really pleased with my cycling insurance cover provided by CyclePlan. It's great cover & meets all my needs. Reviewed on: 24th August 2017

Hassle free

4
I have never had to resort to their service for anything serious. But overall a very smooth experience so far after 2 years. Reviewed on: 24th August 2017

Great value for excellent cover!

5
Cycleplan has provided me with an excellent range of cover for my bicycle, ensuring that I have peace of mind on my commute. Their website provides an in-depth breakdown of their available cover and how much it costs (all of it more than reasonable!) I would definitely recommend this service! Reviewed on: 24th August 2017

The best bar none

5
Great bike insurance at a great price.excellent customer support. Reviewed on: 24th August 2017