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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Easy to use with great cover

5
Easy to sign up with clear options provided. Decent cover at an affordable price Reviewed on: 23rd August 2017

Easy to set up no hassle

5
Customer service is excellent when ever I have had to contact them or be contacted, polite and helpful Reviewed on: 23rd August 2017

Good Service

5
I have recoeved an all round good service from them Reviewed on: 23rd August 2017

Electric bicycle

5
The service from cycleplan is excellent. Would recommend to anyone who is thinking of an insurance for a bicycle Reviewed on: 23rd August 2017

Easy

5
Cycleplan was so easy to deal with, the cheapest on the market too! I've recommended them to many people Reviewed on: 23rd August 2017

Simple and efficient

5
Very easy to do and very clear about what you get. Reviewed on: 23rd August 2017

Great insurance with real people there.

4
Insurance has been faultless so far and the only time I needed to ask a question the response was instant Reviewed on: 23rd August 2017

All you need

5
Friendly team who offer all that you need for piece of mind,, Thanks Reviewed on: 23rd August 2017

Good: Speedy Refunds

4
Had a few incidents while cycling around London, and cycleplan have always had strong communication while handling claims and fast refunds. Reviewed on: 23rd August 2017

Pretty good

5
Everything has been smooth, and when I had to submit a claim they had great customer service, very helpful and dealt with it professionaly and efficiently Reviewed on: 23rd August 2017