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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Excellent Service

Great device, easy to purchase and renew. Recommended. Reviewed on: 23rd August 2017

Absolutely First Class

As a novice to cycling I was amazed at how knowledgeable and encouraging all the staff were which they used to boost my confidence. The insurance I bought covered all my cycling needs and again gave me improved confidence to go out and get cycling at an easily affordable rate, well done to all your staff!!! Reviewed on: 23rd August 2017

Excellent service when you need them most.

Can't fault the service provided to me after I took an unfortunate tumble. My bike was replaced faster than it took the road rash to clear up! Reviewed on: 23rd August 2017

All the cover you need in one

Great company to deal with , easy website to navigate , not had to make a claim yet but I'm sure they will be very helpful if I had an accident ( fingers crossed I don't ) Reviewed on: 23rd August 2017

Simple Value.

Straight forward insurance options. Can be tailored to individual requirements. Good value optional extras. High Level customer care. Reviewed on: 23rd August 2017

Excellent value and customer service

Have 2 bikes insured with cycle plan, the price of the insurance is very competitive and the level of cover is excellent. I would certainly recommend them to my cycling friends Reviewed on: 23rd August 2017

Linked with bike register

Super easy to sign up as did it directly when I registered my bike! Reviewed on: 23rd August 2017

Great coverage and customer care

I've had nothing but great experiences with Cycleplan. Just the right amount of communication, competitions, very swift in replying when asking a question, and the coverage is great too. Good value for money and comprehensive. Reviewed on: 23rd August 2017

Very flexible plan

Easy to build a plan with great coverage including cover for yourselves not just the bike Reviewed on: 23rd August 2017

Good value & convenient services

Easy to understand what's covered and order online. Good value when benchmarked against both general and niche competitors. Reviewed on: 23rd August 2017

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