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Cycleplan: Bicycle insurance reviews

View other Cycleplan products
4.71
Based on 4,503 reviews, last reviewed 16th Jul 2026
3000% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Freesky ranger insurance Easy to use start to finish cheap to Reviewed on: 16th July 2026
DARREN K's avatar
DARREN K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob
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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Review Cycleplan: Bicycle insurance now

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Cycleplan Bicycle insurance reviews (4503)

Good Service

4
Overall cycle plan maintained a good level of customer service. If I was to recommend an improvement I would suggest they contact the client more as it seemed like I needed to chase more often than them contacting me - however whenever I did get in contact the employees were incredibly helpful Reviewed on: 23rd August 2017
Chris Fortescue's avatar
Chris Fortescue

Cover for the bike and yourself

5
Really pleased with the customer service I received.A friend of mine has had to claim for a personal injury following a nasty off, he is still receiving loss of income paymemts with no hassle from cycleplan 5 months on Reviewed on: 23rd August 2017
Robert Carter's avatar
Robert Carter

Great product. Excellent quality.

5
No issues with a great product and wonderful value. Highly recommended. Reviewed on: 23rd August 2017
Michael Morgan's avatar
Michael Morgan

Cycle plan the Best ever

5
Customer service extremely good Very helpful people, standard absolutely spot on and process to subscribe fairly easy Reviewed on: 23rd August 2017
Jean-Yves Robert's avatar
Jean-Yves Robert

Only Insurers I'm able to Use

5
As far as I'm aware, Cycleplan is the only provider that offers cycle insurance to under 16s. Haven't had to claim, but excess is very reasonable. Satisfied Customer. Reviewed on: 23rd August 2017
Archie Mitchell's avatar
Archie Mitchell

Watch out for the fine print

1
My bike was left overnight in front of my house, chained with two massive locks. Thieves unscrewed and stole some components, totalling £400 damage but cycleplan refused to cover this claim in the first call. I was advised that I have to store my bike inside my flat(!) to be covered for theft according to the t&c, if it's chained on the premises of the property it's not covered. What a joke for a specialised bike insurance. My home insurance convered the claim instead with no fuss. Will definitely not renew my policy. Reviewed on: 23rd August 2017
Julian 's avatar
Julian

Simple and effocient

5
We were so relieved to find Cycleplan after searching through endless disappointing insurance companies. Great cover and great value Reviewed on: 23rd August 2017
Anna Griffin's avatar
Anna Griffin

Great

4
No worrys just ride and enjoy it Reviewed on: 23rd August 2017
Sean Hole's avatar
Sean Hole

Very happy

5
It's amazing plus that you are veri satisfied about the cover instead Reviewed on: 23rd August 2017
Ilie Augustin's avatar
Ilie Augustin

Good all round protection

5
Good price and good coverage. I bought a folding bike in london last year and this has been my insurer of choice. Reviewed on: 23rd August 2017
Gareth Weedon's avatar
Gareth Weedon

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