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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Great customer service and good value for money

5
My query was dealt with efficiently and quickly. A very friendly customer service representative. Reviewed on: 23rd August 2017

THE Experts in bikes!

5
Professional , knowledgeable and friendly. Definitely recommended. Reviewed on: 23rd August 2017

Great service and great value thanks

5
I found them the best on the internet Reviewed on: 23rd August 2017

Great insurance

5
It's great, affordable prices and plans to suit your needs. Reviewed on: 23rd August 2017

Great company

5
I phone about insuring our bikes they have polite staff that you can talk to and understand nothing was to much trouble for them. Reviewed on: 23rd August 2017

Simple and easy bike insurabce

5
Good choice of cover and simple to chose the cover I needed. Reviewed on: 23rd August 2017

So happy

5
So happy with cycleplan will always be my number 1 choice Reviewed on: 23rd August 2017

Excellent insurer

5
Cycleplan has provided me with excellent customer service since I took out my cycle insurance with them. Reviewed on: 23rd August 2017

Great service

5
been with Cycleplan for two years and not had any issues, there if you need on the phone and renewal process easy and increase after initial offer very fair. Reviewed on: 23rd August 2017

After a problem they were excellent

5
Couldn't fault them and help with my replacement cycle either and managed to get me £400 off the list price as well Reviewed on: 23rd August 2017