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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

5
Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Cycle insurance made easy.

5
The process was simple from start to finish, the cover provided was suitable for my requirements, they clearly state the conditions of the policy and, much as I hope that I never need to I do feel confident that they would be easy to deal with in the event of a claim. Reviewed on: 6th September 2024

Best customer service and best prices

5
Best customer service and best prices Reviewed on: 6th September 2024

Excellent value for good cover.

5
Excellent value for good cover. I searched for insurance for my bike and Cycleplan seemed to offer the best level of cover at an affordable price. Cover all sorted easily online. Reviewed on: 6th September 2024

Informative

5
Clear and concise information that enabled me to make an informed decision about the policy I purchased Reviewed on: 6th September 2024

No problemADJss at all

4
No problems at all well worth the money Reviewed on: 6th September 2024

Great value cover and fair auto renewal

5
Discovered when purchasing cycle through Halfords Cycle to Work Scheme. Opening offers great and don't increase a huge amount on auto renewal Reviewed on: 6th September 2024

Great guidance, lovely people, great scheme

5
Great guidance, lovely people, great scheme Reviewed on: 6th September 2024

Answered all my questions thoroughly and well.

5
Answered all my questions thoroughly and well. Helped me with all my issues and concerns Reviewed on: 6th September 2024

High Quality Insurance.

5
The website is full of information to help customers purchase the correct insurance for their needs. Pricing is very competitive. Reviewed on: 6th September 2024

Cycleplan brilliant

5
Unfortunately I had my bike taken but cycleplan were brilliant telling me the process and guiding me through and paying my claim out quickly I would and have recommended them to my friends and anyone looking for bike insurance Reviewed on: 6th September 2024