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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Perfect fir cycle insurance

5
The policy provides exactly the cover that I require. Reviewed on: 11th August 2021

Quick and easy to set up.

5
Quick and easy to set up. Payment options great. Reviewed on: 8th August 2024

Well pleased

5
Not been with the plan very long, but so far very pleased with the service provided. Reviewed on: 8th August 2024

Every time I have tried to book something in I've be...

3
Every time I have tried to book something in I've been told my cycle plan cover doesn't exist which is untrue I paid for the year premium care ? Either I should get and extra 6 months or my money back and communication is key Reviewed on: 8th August 2024

A simple process

5
Easy to get a quote and then to proceed Reviewed on: 8th August 2024

Happy. So far

4
Have not had to claim but 2 nd year in plan and up till now satisfied with service and cost Reviewed on: 8th August 2024

Cycle Plan Experience

5
Nothing to report, really. Everything happens so smoothly you don't notice. Reviewed on: 8th August 2024

Brilliant company and service.

5
Brilliant company and service. Really peace of mind. Reviewed on: 8th August 2024

Two bikes on one policy

4
Added my second bike for not a lot more so all good. I have no experience in claiming anything but assume this will not be straightforward and littered with questions and provision of evidence. This would bring the rating back down to one star. Reviewed on: 8th August 2024

Cycle plan is brilliant, very affordable and the cus...

5
Cycle plan is brilliant, very affordable and the customer service is amazing. I feel safe having my bike insured with them. Reviewed on: 8th August 2024

Excellent value bicycle insurance that I would recom...

5
Excellent value bicycle insurance that I would recommend to anyone Reviewed on: 8th August 2024