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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Clearly offered with Halfords bike & cycle2work scheme.

4
Clearly offered with Halfords bike & cycle2work scheme. Easy to navigate sales process. Responsive email team. Reviewed on: 15th October 2024

Great service!

5
Product provides just what I need and service is really good Reviewed on: 8th August 2024

PEDAL ON

5
simple on line and great value with exactly the cover we needed Reviewed on: 8th August 2024

So far I haven’t had to test service

5
So far I haven’t had to test service Reviewed on: 8th August 2024

Happy customer

5
It's very easy to buy the bike insurance and if you want to change something subsequently, the help desk is really helpful and courteous. Reviewed on: 8th August 2024

Quick, easy and efficient

5
First claim ever but the process was quick, easy and efficient. Reviewed on: 8th August 2024

Really simple experience to get set up and plenty of...

5
Really simple experience to get set up and plenty of follow ups to make sure everything is ok. Haven't had anything to complain about. Reviewed on: 8th August 2024

Great customer service and resolved my claims within...

5
Great customer service and resolved my claims within an accepted period of time. Reviewed on: 8th August 2024

Over priced insurance .

4
Over priced insurance . Hopefully effective and fair but haven’t claimed . A little pushy on the personal liability aspect Reviewed on: 8th August 2024

A really friendly professional and speedy team.

5
A really friendly professional and speedy team. Reviewed on: 8th August 2024

Competitive quote for my sons bike when most other i...

5
Competitive quote for my sons bike when most other insurers wouldn’t even quote. Reviewed on: 8th August 2024