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Cycleplan: Bicycle insurance reviews

4.83
Based on 4,469 reviews, last reviewed 15th Oct 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
12%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025
Dave K's avatar
Dave K

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025
Bob's avatar
Bob

About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Easy and affordable.

5
Joined Cycleplan on recommendation from a friend who had only positive experiences. I can echo these and while I have never had to claim they have been great with their service. I had to make changes to my policy and also extend it to European cover due to a Pyrenees cycle. They were great and easy to deal with. Will continue to use them. Reviewed on: 29th August 2018

Competitive quote for my sons bike when most other i...

5
Competitive quote for my sons bike when most other insurers wouldn’t even quote. Reviewed on: 8th August 2024

If you cycle, here’s your next stop

5
Easy to navigate the site, ideal cover options, great price. Reviewed on: 8th August 2024

Very simple and quick service from start to finish

5
Very simple and quick service from start to finish Reviewed on: 8th August 2024

Cycleplan have been very communicative and attentive...

5
Cycleplan have been very communicative and attentive whenever I’ve needed them - would recommend! Reviewed on: 8th August 2024

Very helpful staff and good all round experience

5
Very helpful and knowledgeable staff, fast turnaround time and great communication meant convenient experience and left confident that my bike was all in good order. Would definitely recommend and will use again in future Reviewed on: 8th August 2024

Cudtomber Services

5
Cycleplan's customber services is simply outstanding. Their customber services representatives are approachable, courteous, professional with superb listening skills. Outstanding all around. Reviewed on: 8th August 2024

Always helpful when ever I spoke to them and extreme...

5
Always helpful when ever I spoke to them and extremely knowledgeable Reviewed on: 8th August 2024

Great service

5
Great service and I know I am protected when out and about Reviewed on: 8th August 2024

Quality service.

5
Straight forward application process and great communication. Reviewed on: 8th August 2024

Very straight forward and respond to your messages q...

5
Very straight forward and respond to your messages quickly Reviewed on: 8th August 2024