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Cycleplan: Bicycle insurance reviews

Name: Bicycle insurance
Rating: 4.83 (4469 reviews)

View other Cycleplan products

4.83

Based on 4,469 reviews, last reviewed 15th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

86%

12%

Latest highest rating:

5

Very easy to deal with. Thankfully not had to make a claim as yet, but if they are as efficient in dealing with claims as they have been so far then I have every confidence t... Read more Reviewed on: 15th October 2025

Latest lowest rating:

1

V poor customer care Strung me along over several emails and a phone conversation before telling me that I could not claim for a damaged bike computer, after being with th... Read more Reviewed on: 25th September 2025

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About this product

With Cycleplan bicycle insurance you can protect all your bikes on one policy.

Cycleplan offer for all kinds of bikes including electric, mountain, BMX, hybrid, folding and commuter models. You can get cover to protect you from theft, accidental damage, public liability and personal accident.

Cycleplan bicycle insurance reviews help you find out what it’s really like to be a customer. If you’ve used Cycleplan before, you can also leave a review and share your experience.

Cycleplan Bicycle insurance reviews (4469)

Review of the Cycleplan, Bicycle insurance:

Great service. There if I need it

Very straight forward. Clear instructions. Customer service available if ever needed. Reviewed on: 20th September 2022

Inexpensive Peace of Mind

Call takers were friendly and helpful regarding a slightly unusual bike and efficiently set my policy up. I received all the usual stuff by email so all good. I then received a couple of weeks later a very detailed document about things that could affect a claim. Some people might not like that but I found it to be very good in that you know exactly where you stand and it was very helpful. The proof will be if I have to make a claim but hopefully not. Pleased so far and gives reassurance Reviewed on: 13th July 2024

Great comprehensive cover to give peace of mind.

Great comprehensive cover to give peace of mind. Simple renewal process. Competitive prices. Reviewed on: 13th July 2024

Excellent customer service pleasant experience

Excellent customer service pleasant experience Reviewed on: 13th July 2024

Great value

Great price and service. No claims yet. Reviewed on: 13th July 2024

Really simple and quick to set up.

Really simple and quick to set up. Ideal option for those using cycle to work scheme. Great value for money with clear plans and options. Reviewed on: 13th July 2024

Had an accident on the bike a couple of years ago, t...

Had an accident on the bike a couple of years ago, the claim was very straight forward and the customer service was very helpful claim was paid out with no problem Reviewed on: 13th July 2024

Not needed to use the service.

Not needed to use the service. Buy I am happy that I have insurance. Reviewed on: 13th July 2024

Great experience.

Great experience, so easy to sort out my bike insurance. Reviewed on: 13th July 2024

Worry free insurance for both my bikes.

Worry free insurance for both my bikes. Easy online form with additional advice on locks very happy Reviewed on: 13th July 2024

It is easy to understand all stages of getting insur...

It is easy to understand all stages of getting insurance Reviewed on: 13th July 2024

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