Danske Bank UK Reviews

  Ratings based on 28 reviews       Last review 1 month ago    

Expertise, integrity, value creation, commitment and accessibility. These are Danke Banks five core values. Smart Money People is the place for Danske Bank reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Overall Rating

Great

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Danske Bank UK Review Insight

What are people saying in their reviews?

Speed

45% of feedback is People related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

Choice Current Account

Not great bank.

Try get my money out my account £70,and how I have been charged for £27.00, so will be ringing in morning.

Reviewed on 15th March 2021
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Kim Elliott
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Discovery Current Account

Service is awful

Me and my dad signed up for one online exactly 1 week ago and my dad rang them again and said they saw it. I’m waiting and waiting and still not getting anywhere with them

Reviewed on 14th February 2021
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Chloe
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Fixed Rate Mortgage

Unbelievable service!

I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask... Read more

I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask for a deposit on shared ownership like the others.

I spoke with someone on a Thursday to get my mortgage telephone appointment booked in. I had the apt the following tuesday and was made feel really at ease I was really anxious about it. I finished the call at 2.30pm and recieved a call at 5pm the same day to confirm it had gone to offer and it was in the post.

I have never recieved such fantastic service and so quickly I am amazed but really happy with the service would recommend 5*

Reviewed on 28th October 2020
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Jolene
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Choice Current Account

Nice

Excellent service and productive approach confidently proving that view

Reviewed on 9th September 2020
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Muhammed Sayeed
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Choice Current Account

Great Bank

This bank is always very good to its customers and are very understanding...I wouldn't bank anywhere else...

Reviewed on 28th January 2020
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Sonya Ritchie
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Junior Savings Account

Yes

Yes.

Reviewed on 24th January 2020
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Liam Parker
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Discovery Current Account

Ancient

They need to update their app and sort out their customer service

Reviewed on 30th December 2019
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Ric
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Fixed Rate Personal loan

Great

Great rate well worth it. Better than the rest

Reviewed on 21st November 2019
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Emce03
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Freedom Current Account

Excellent customer service

NI customer service is excellent, any fraudulant transaction concerns were proactively flagged to me and dealt with swiftly. New app is easy to use. Overall excellent service

Reviewed on 20th November 2019
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Umc
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Base Rate Tracker

Saver

I changed my mortgage to danske bank. Got coach back. Saved on mortgage by £100 a month also knocked of 3 years.

Reviewed on 21st August 2019
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Mark Hassett
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Home Owners Personal loan

Home loan sorted

2 face-to-face meetings, numerous phone calls and emails but finally complete.

Reviewed on 3rd May 2019
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Elaine
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Home Owners Personal loan

House building here we go!

It took a long time to get there but we are finally starting our house build. Danske were on board from the start to help us achieve our home loan. There was a lot of meetings, phone calls and emails but it was great to get it all sorted.

Reviewed on 26th April 2019
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Elaine
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Car Loan

Brill

Quick and easy transactions. Can't fault them. Been with them for 16 years

Reviewed on 10th February 2019
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Toots88
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Choice Plus Savings Account

great bank and friendly customer service

I love my bank always accommodating and approachable.

Reviewed on 10th February 2019
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Sonya Ritchie
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Junior Savings Account

Juniour savings account for baby son

Good experience. Just had to make an appointment to open up the account and bring along my sons birth certificate. Was all very easy and straight forward

Reviewed on 9th February 2019
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LauraTeeee
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Choice Current Account

My experience with Danske Bank

The colleagues are fantastic. I can’t rate this bank highly enough! The security is so tight - my card got scanned in a shop in Leeds and they blocked a transaction in India before they could take the money, and sent me a text message about it which w... Read more

The colleagues are fantastic. I can’t rate this bank highly enough! The security is so tight - my card got scanned in a shop in Leeds and they blocked a transaction in India before they could take the money, and sent me a text message about it which was great. Thank you!

Reviewed on 7th January 2019
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lynsarah
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Choice Current Account

A great account with everything I need.

Having had no credit when I first joined I had a lovely team who helped me through every step. Kind and patient employees who are happy to help. The account covers every single item we need it to for our daily use as a young family. It is easy to get... Read more

Having had no credit when I first joined I had a lovely team who helped me through every step. Kind and patient employees who are happy to help. The account covers every single item we need it to for our daily use as a young family. It is easy to get help over the phone anytime we need it and I do feel they are a great bank and account

Reviewed on 11th February 2018
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Tammy Stevenson
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Discovery Current Account

Wonderful

I am ever so pleased with the Danske online banking and customer service experience.

Reviewed on 31st December 2017
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Catherine Falls
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Choice Current Account

Simple, Easy, Great App

Very efficient service and easy to manage all my banking transactions through my Danske Bank app

Reviewed on 6th November 2017
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Matthew Small
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Choice Plus Savings Account

NO incentive to save

This bank need to do something to encourage long life savers to stay, there is nothing positive to say. Wouldn't it be mush better if there was a reason to stay - after 50+ years, I've finally decided to move. There are no local branches anywhere near... Read more

This bank need to do something to encourage long life savers to stay, there is nothing positive to say. Wouldn't it be mush better if there was a reason to stay - after 50+ years, I've finally decided to move. There are no local branches anywhere near to me now and it would cost me if I needed to visit the bank regularly.

Reviewed on 19th September 2017
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Valerie Robinson
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