Danske Bank UK Reviews
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Danske Bank UK Review Insight
What are people saying in their reviews?
Culture & Values
48% of feedback is People related
Customer profile
Top Age Profile: 25-34
Top Channel Preference: App
Danske Bank UK Products 34
Write a reviewProbably the worst bank you'll come across
They sent out some nonsense request to update my personal details. When challenged they said that they had been asked to by the FCA. When challenged, they then started to change their story, again and again. So I refused to comply. After being a customer Read more
They sent out some nonsense request to update my personal details. When challenged they said that they had been asked to by the FCA. When challenged, they then started to change their story, again and again. So I refused to comply. After being a customer with them for over 15 years they then blocked all of my cards, direct debits etc and in effect tried to make me destitute.
So, goodbye Danske Bank.Reviewed on 22nd March 2022Jon Smith
Write a reviewAlways helpful
I’ve been a customer for35 years of I have any questions about my banking they are always able to explain and fix the errors
Reviewed on 22nd January 2022Maeve Millar
Write a reviewBanking made easy
Great bank to be with, especially compared to my last. Have been with Danske since 2008. Resolve any queries very quickly.
Reviewed on 21st January 2022Thomas Ross
Write a reviewGreat service
Danske Bank current account pays you £5 (net) per month and has an excellent electronic banking app.
Reviewed on 12th January 2022Stephen Fleming
Write a reviewNot great bank.
Try get my money out my account £70,and how I have been charged for £27.00, so will be ringing in morning.
Reviewed on 15th March 2021Kim Elliott
Write a reviewSmall Business Banking
Having dealt with Danske Bank through a particularly difficult time (death of a family member) the Danske Bank team really helped ease the difficulty of this and we have found that the Small Business Bank account and app have been really easy to use and q Read more
Having dealt with Danske Bank through a particularly difficult time (death of a family member) the Danske Bank team really helped ease the difficulty of this and we have found that the Small Business Bank account and app have been really easy to use and quite frankly saved so much time. The digital tools have really stepped it up a gear and the insights and tools etc that the 'District' dashboards provide is great
Reviewed on 22nd February 2021Jill Robb
Write a reviewThe best customer service
When renewing our mortgage I expected other banks to up their game with customer service but most left us feeling like they didnt want to know. Danke bank customer service has always been first class
Reviewed on 18th February 2021Liam
Write a reviewService is awful
Me and my dad signed up for one online exactly 1 week ago and my dad rang them again and said they saw it. I’m waiting and waiting and still not getting anywhere with them
Reviewed on 14th February 2021Chloe
Write a reviewUnbelievable service!
I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask for Read more
I am a FTB and going through shared ownership. I work in financial services myself and In the current climate most lenders asked for 15% deposit that I just didn't have. I went to danske for a mortgage as their rates are attractive and they didn't ask for a deposit on shared ownership like the others.
I spoke with someone on a Thursday to get my mortgage telephone appointment booked in. I had the apt the following tuesday and was made feel really at ease I was really anxious about it. I finished the call at 2.30pm and recieved a call at 5pm the same day to confirm it had gone to offer and it was in the post.
I have never recieved such fantastic service and so quickly I am amazed but really happy with the service would recommend 5*Reviewed on 28th October 2020Jolene
Write a reviewNice
Excellent service and productive approach confidently proving that view
Reviewed on 9th September 2020Muhammed Sayeed
Write a reviewGreat Bank
This bank is always very good to its customers and are very understanding...I wouldn't bank anywhere else...
Reviewed on 28th January 2020Sonya Ritchie
Write a reviewYes
Yes.
Reviewed on 24th January 2020Liam Parker
Write a reviewAncient
They need to update their app and sort out their customer service
Reviewed on 30th December 2019Ric
Write a reviewGreat
Great rate well worth it. Better than the rest
Reviewed on 21st November 2019Emce03
Write a reviewExcellent customer service
NI customer service is excellent, any fraudulant transaction concerns were proactively flagged to me and dealt with swiftly. New app is easy to use. Overall excellent service
Reviewed on 20th November 2019Umc
Write a reviewSaver
I changed my mortgage to danske bank. Got coach back. Saved on mortgage by £100 a month also knocked of 3 years.
Reviewed on 21st August 2019Mark Hassett
Write a reviewHome loan sorted
2 face-to-face meetings, numerous phone calls and emails but finally complete.
Reviewed on 3rd May 2019Elaine
Write a reviewHouse building here we go!
It took a long time to get there but we are finally starting our house build. Danske were on board from the start to help us achieve our home loan. There was a lot of meetings, phone calls and emails but it was great to get it all sorted.
Reviewed on 26th April 2019Elaine
Write a reviewBrill
Quick and easy transactions. Can't fault them. Been with them for 16 years
Reviewed on 10th February 2019Toots88
Write a reviewgreat bank and friendly customer service
I love my bank always accommodating and approachable.
Reviewed on 10th February 2019Sonya Ritchie
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