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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Tubwell Row branch review

5
When I called I was connected to a person with very little delay. both of the poeple I spoke with were clear, friendly and helpful Reviewed on: 8th August 2020
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Tubwell Row branch customer

Tubwell Row branch review

5
Like the friendliness of staff, always helpful. Extension of opening hours Reviewed on: 8th August 2020
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Tubwell Row branch customer

Barnard Castle branch review

5
Your customer service is so good Reviewed on: 8th August 2020
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Barnard Castle branch customer

Stockton branch review

4
Pleasant and helpful staff. Better phone contact for customers who don't have internet access during the corona pandemic Reviewed on: 7th August 2020
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Stockton branch customer

Barnard Castle branch review

5
Transfer ability from Darlignton account online to offer Bank account Reviewed on: 7th August 2020
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Barnard Castle branch customer

Barnard Castle branch review

5
Nothing to improve in my opinion. Everything is good Reviewed on: 7th August 2020
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Barnard Castle branch customer

Tubwell Row branch review

5
Current procedure for trying to speak to a member of staff is difficult and slow (ie leabing message and waiting for return call) Took 3 days to get to speak to someone. When actually got to speak to someone, Adam was an absolute star and delightful to speak to. Reviewed on: 6th August 2020
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Barnard Castle branch review

5
The fact that I am able to come to the branch Reviewed on: 6th August 2020
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Barnard Castle branch customer

Guisborough branch review

4
Lots of local branches are good, online would ideal/ app (details provided) Reviewed on: 6th August 2020
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Guisborough branch customer

Bishop Auckland branch review

5
Excellent, friendly staff always on each occasion on entering the branch Reviewed on: 6th August 2020
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Bishop Auckland branch customer

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