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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Barnard Castle branch review

5
Nothing to improve in my opinion. Everything is good Reviewed on: 7th August 2020

Tubwell Row branch review

5
Current procedure for trying to speak to a member of staff is difficult and slow (ie leabing message and waiting for return call) Took 3 days to get to speak to someone. When actually got to speak to someone, Adam was an absolute star and delightful to speak to. Reviewed on: 6th August 2020

Barnard Castle branch review

5
The fact that I am able to come to the branch Reviewed on: 6th August 2020

Guisborough branch review

4
Lots of local branches are good, online would ideal/ app (details provided) Reviewed on: 6th August 2020

Bishop Auckland branch review

5
Excellent, friendly staff always on each occasion on entering the branch Reviewed on: 6th August 2020

Stockton branch review

5
Friendly staff, very approachable Reviewed on: 5th August 2020

Tubwell Row branch review

5
Everything is really good, I'm happy with the customer serviceso much so I've recommeded the building society to my family and they have now joined Reviewed on: 5th August 2020

Barnard Castle branch review

5
Cash machine withdrawls or making cash machine in branch. Longer opening hours ( flexible for people who work during gthe day) Reviewed on: 5th August 2020

Bishop Auckland branch review

4
Easy to use and friendly service Reviewed on: 5th August 2020

Tubwell Row branch review

5
Shame no cards and cash machines Reviewed on: 4th August 2020

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