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Darlington Building Society: Savings reviews

4.88
Based on 12,465 reviews, last reviewed 26th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon McAbe Simon was very helpful and guided me through every step of transferring my ISA, he was friendly, courteous and very patient with me. Thank you Simon. Reviewed on: 26th May 2026
Alice F's avatar
Alice F

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12465)

Barnard Castle branch review

5
I like the friendly helfpul staff, because that why I have been a member since 1994 Reviewed on: 20th July 2020

Tubwell Row branch review

5
How friendly the staff are. Clean and tidy store Reviewed on: 19th July 2020

Tubwell Row branch review

5
Excellent service as always. Friendly , professional and supportive. Thank you Reviewed on: 18th July 2020

Barnard Castle branch review

5
Staff very friendly and always helpful Reviewed on: 18th July 2020

Tubwell Row branch review

5
I enjoy the personal service and sense of local complany. Adam has been particularly helpful. Reviewed on: 17th July 2020

Middlesbrough branch review

5
Quite happy as it is. Open earlier maybe. I know my money is safe Reviewed on: 17th July 2020

Tubwell Row branch review

5
Extremely helpful. Clear guidance given. Taking pressure and worry from coming into a branch when shielding and caring to bank money. Thank you Adam, what a star!! Reviewed on: 16th July 2020

Redcar branch review

5
Staff are always friendly, with quick and easy service Reviewed on: 15th July 2020

Tubwell Row branch review

5
Online service really difficult to login. Password would constantly fail Reviewed on: 15th July 2020

Tubwell Row branch review

5
Quick to open, Covid observant, straight forward Reviewed on: 14th July 2020

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