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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Guisborough branch review

5
I like the fact there are other services provided such as Wren Sterling, home insurance and mortgages! Reviewed on: 3rd February 2020

Tubwell Row branch review

5
Good advice given, very good to deal with - would recommend Reviewed on: 3rd February 2020

Barnard Castle branch review

5
Good rate of interest on special occasion saver, customer services good. Opening times are a bit limited in Barnard Castle Reviewed on: 3rd February 2020

Guisborough branch review

5
Very friendly and helpful. Welcoming. Reviewed on: 2nd February 2020

Redcar branch review

5
Happy with everything, would not change anything Reviewed on: 2nd February 2020

Tubwell Row branch review

5
Customer service is always exceptional and friendly. Sandra was very well informed and up to date with all products. Well done Reviewed on: 2nd February 2020

Tubwell Row branch review

5
Excellent service. Nothing to improve on. Will recommend to family and friends Reviewed on: 1st February 2020

Redcar branch review

5
Better interest rates. No problems, staff are excellent Reviewed on: 1st February 2020

Tubwell Row branch review

5
To all the staff give us all the quality time of each one of us Reviewed on: 1st February 2020

Tubwell Row branch review

5
Very helpful and lots of knowledge about accounts. Always happy with service!! Reviewed on: 1st February 2020

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