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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Guisborough branch review

5
Everything was explained clearly and thoroughly, very professional and a pleasant experience. Thank you very much Reviewed on: 27th January 2020

Northallerton branch review

5
Talking face to face with an advisor was better than doing it on the internet. Staying open all afternoon! Reviewed on: 26th January 2020

Northallerton branch review

5
I'm very happy with everything so far. Your staff have been extremely helpful, especially Kirsty. Reviewed on: 25th January 2020

Guisborough branch review

5
Dealt with very quickly and efficiently. Bob was very knowledgeable and thorough and explained everything fully Reviewed on: 24th January 2020

Middlesbrough branch review

5
Would be better if direct debit was available Reviewed on: 24th January 2020

Northallerton branch review

5
Kirsty's very kind and helpful as all staff are Reviewed on: 24th January 2020

Northallerton branch review

5
When I called into Northallerton branch today at 2.25pm I did not know that they closed soon - all three staff members were very helpful and kind to me showing no concern for the time Reviewed on: 23rd January 2020

Redcar branch review

5
Always a friendly service - always knowledgeable and helpful Reviewed on: 23rd January 2020

Redcar branch review

5
Could do better with interest rates on ISA's not decreasing them Reviewed on: 23rd January 2020

Guisborough branch review

5
Everything simply explained. Friendly / chatty Reviewed on: 23rd January 2020

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