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Darlington Building Society: Savings reviews

4.87
Based on 12,510 reviews, last reviewed 29th Jul 2026
67% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly staff, with a prompt greeting. Friendly staff, with a prompt greeting. Knowledgeable and helpful, nothing was too much trouble. Happy to progress at my pace and not at all officious... Read more Reviewed on: 29th July 2026
facund's avatar
facund

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12510)

Redcar branch review

5
Convenient place to visit in Redcar near our home Reviewed on: 29th January 2020

Guisborough branch review

5
Friendly, professional staff. Clear information. Best rates out there Reviewed on: 29th January 2020

Northallerton branch review

5
I like the way my money is safe and secure and is giving me the best rate of interest possible. I was looked after by the friendly staff who have excellent customer service skills. Reviewed on: 29th January 2020

Barnard Castle branch review

5
Had letter that suggested I look at my accounts for higher interest rates Reviewed on: 28th January 2020

Guisborough branch review

5
Always helpful. Good level of knowledge about products available Reviewed on: 28th January 2020

Guisborough branch review

5
Have a printer downstaire, on back desk, to keep the flow of the appointment Reviewed on: 28th January 2020

Northallerton branch review

5
Always pleasant greeting, professional, competent and kind. Explanations given as appropriate, all personnel welcoming Reviewed on: 28th January 2020

Redcar branch review

5
Appointment was reasonably punctual but we needed to wait a few minutes for the advisor. The waiting area was draughty and have uncomfortable chairs - hard to get out of Reviewed on: 27th January 2020

Redcar branch review

4
Been satisfied with service over many years - following on from my parents (nee Anderson) Reviewed on: 27th January 2020

Guisborough branch review

5
Consistency of staff. Friendly and open Reviewed on: 27th January 2020

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