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Darlington Building Society: Savings reviews

4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
Very organised, efficient service. Thankyou to Kim Reviewed on: 31st October 2019

Stockton - Lauren

5
Nice and quick. Polite and helpful staff. Answered all of the questions I needed to know. The BS could do with updating so they don’t need a savings book which other banks have out one with now. Reviewed on: 31st October 2019

Stockton - Victoria

5
Really good and helpful, appointment by telephone. Richie at Northallerton was very helpful Reviewed on: 30th October 2019

Barnard Castle branch review

5
Found the staff to be very pleasant, helpful and efficient. Reviewed on: 30th October 2019

Tubwell Row branch review

4
Difficult to book an appointment, but was smooth once booked Reviewed on: 30th October 2019

Tubwell Row branch review

5
Kathleen has been so patient and understanding of our savings needs, thank you Reviewed on: 30th October 2019

Middlesborough branch review

5
Very good efficient service, variety of products, friendly welcoming staff Reviewed on: 30th October 2019

Bishop Auckland branch review

5
Like one to one service with a person as it is easier to ask questions Reviewed on: 30th October 2019

Tubwell Row branch review

5
Access online. Branch is calm - have autism so this helps Reviewed on: 29th October 2019

Bishop Auckland branch review

5
Like one to one service with a person as it is easier to ask questions and a more personal experience Reviewed on: 29th October 2019

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