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Darlington Building Society: Savings reviews

4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Stockton - Lauren

5
Excellent service .................. Reviewed on: 28th October 2019

Bishop Auckland branch review

5
Very informative, friendly service. Thank you. Reviewed on: 28th October 2019

Bishop Auckland branch review

5
We like the idea of having a passbook Reviewed on: 27th October 2019

Tubwell Row branch review

5
The lady who look after me was very helpful with everything that I wanted Reviewed on: 26th October 2019

Tubwell Row branch review

5
Nothing to change, Sandra explained everything perfectly Reviewed on: 26th October 2019

Tubwell Row branch review

5
We like the personal approach combined with a bit of tech (i.e. opportunity to operate account online) = choice. Love friendly, professional staff Reviewed on: 26th October 2019

Middlesborough branch review

5
I like that it's local, easy access. Darly train incentive. Lovely customer service in Middlesborough and Yarm Reviewed on: 26th October 2019

Bishop Auckland branch review

5
Location in town is excellent for me, the friendly, competent and polite service I experience each time I go in is excellent. This time I sold one of my rented houses and Katrina and Laura were both very helpful, polite and knowledgeable in their work which made my mind up to leave the funds with Darlington Building Society. Also 5the new girl on counter was good and will make a good team member too. Well done girls. Reviewed on: 26th October 2019

Stockton - Lauren

5
Very helpful and friendly customer service. Reviewed on: 26th October 2019

Tubwell Row branch review

5
Went in lady most helpful with my problem at ease at desk. Went through everything Reviewed on: 25th October 2019

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