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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Northallerton branch review

5
Nothing better really good service Reviewed on: 8th October 2019
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Northallerton branch customer

Northallerton branch review

5
Helpful and informative when setting up new account as a new customer. Reviewed on: 8th October 2019
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Northallerton branch customer

Tubwell Row

5
Excellent service as always in branch Kira made me aware of the wren service which is great Reviewed on: 8th October 2019
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Tubwell Row branch customer

Northallerton

5
Very good service at Northallerton branch Reviewed on: 8th October 2019
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Northallerton branch customer

Stockton branch review

4
The reduction in opening hours at your branches is ridiculous. A hare brained scheme. Other societies, e.g. Newcastle are opening branches and not reducing hours. Remember you are here to provide a service and be open 9-5. Reviewed on: 7th October 2019
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Stockton branch customer

Barnard Castle branch review

5
I like the customer service, smallness and can't think of anything that could be done better. I also like the smaller and fair salaries of directors compared to larger banks. Reviewed on: 7th October 2019
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Barnard Castle branch customer

Tubwell Row branch review

5
Fantastic service from Caroline - explained everything very clearly - made a complex process easy - thank you Reviewed on: 7th October 2019
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Tubwell Row branch customer

Tubwell Row branch review

5
Nothing. Sandra was helpful and fantastic help Reviewed on: 7th October 2019
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Tubwell Row branch customer

Redcar branch review

5
Staff are great, friendly. Very helpful, pleasure coming Reviewed on: 7th October 2019
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Redcar branch customer

Middlesborough branch review

5
Friendly customer service, seen even though no appointment Reviewed on: 7th October 2019
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Middlesborough branch customer

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