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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.88
Based on 12,464 reviews, last reviewed 9th May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Middlesborough branch review

5
Staff were very pleasant and helpful. Atmosphere was relaxed but business like Reviewed on: 10th October 2019
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Middlesborough branch customer

Bishop Auckland branch review

5
I have been informed of products/services I enquired about and also about other products/services that were relevant to my family/living situation Reviewed on: 10th October 2019
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Bishop Auckland branch customer

Northallerton

5
Very efficient service, highly recommend Reviewed on: 10th October 2019
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Northallerton branch customer

Tubwell Row branch review

5
Lovely, helpful and friendly service Reviewed on: 9th October 2019
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Tubwell Row branch customer

Tubwell Row branch review

5
Friendly / good customer service (Laura) - good interest rates Reviewed on: 9th October 2019
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Tubwell Row branch customer

Redcar branch review

5
Everything fine apart from interest rates, but that's not your fault Reviewed on: 9th October 2019
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Redcar branch customer

Northallerton branch review

5
Great service from Kirsty. Fast, efficient and helpful. Explained everything thoroughly Reviewed on: 9th October 2019
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Northallerton branch customer

Setting up account feedback

5
I opened a Help to Buy ISA in the Northallerton branch, and was helped by Kirsty. She guided me through every stage, was polite, warm and friendly, and I am very satisfied by the service offered. My husband and I were also given a welcome cup of tea, Thanks to all concerned. Reviewed on: 9th October 2019
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Northallerton branch customer

Stockton branch review

5
I really appreciated face-to-face appointment with Victoria, a total professional service. Reviewed on: 8th October 2019
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Stockton branch customer

Bishop Auckland branch review

5
Staff were friendly and explained what I needed to know Reviewed on: 8th October 2019
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Bishop Auckland branch customer

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