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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,509 reviews, last reviewed 28th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Friendly and accommodating staff. Friendly and accommodating staff. Reviewed on: 28th July 2026
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Tassie

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
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Nigel
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12509)

Tubwell Row branch review

5
We like the personal approach combined with a bit of tech (i.e. opportunity to operate account online) = choice. Love friendly, professional staff Reviewed on: 26th October 2019
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Tubwell Row branch customer

Middlesborough branch review

5
I like that it's local, easy access. Darly train incentive. Lovely customer service in Middlesborough and Yarm Reviewed on: 26th October 2019
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Middlesborough branch customer

Bishop Auckland branch review

5
Location in town is excellent for me, the friendly, competent and polite service I experience each time I go in is excellent. This time I sold one of my rented houses and Katrina and Laura were both very helpful, polite and knowledgeable in their work which made my mind up to leave the funds with Darlington Building Society. Also 5the new girl on counter was good and will make a good team member too. Well done girls. Reviewed on: 26th October 2019
Bishop Auckland branch customer's avatar
Bishop Auckland branch customer

Stockton - Lauren

5
Very helpful and friendly customer service. Reviewed on: 26th October 2019
Hayley Roberts's avatar
Hayley Roberts

Tubwell Row branch review

5
Went in lady most helpful with my problem at ease at desk. Went through everything Reviewed on: 25th October 2019
Tubwell Row branch customer's avatar
Tubwell Row branch customer

Middlesborough branch review

5
Higher interest rates. Excellent customer service - always feel valued and easy to contact Reviewed on: 25th October 2019
Middlesborough branch customer's avatar
Middlesborough branch customer

Bishop Auckland branch review

5
I liked the fact we got good explanations, girls were lovely and friendly happy to help. Don't think it could be better, thank you Reviewed on: 25th October 2019
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Bishop Auckland branch customer

Tubwell Row branch review

4
Great service one I got started 10 mins late even though it was first appointment of the day Reviewed on: 24th October 2019
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Tubwell Row branch customer

Guisborough branch review

5
Like having a local branch with friendly and efficient staff Reviewed on: 23rd October 2019
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Guisborough branch customer

Tubwell Row branch review

5
Called in 'on spec' and was seen promptly - friendly, quick and efficient! Reviewed on: 23rd October 2019
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Tubwell Row branch customer

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