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Darlington Building Society: Savings reviews

4.88
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Redcar Branch review

5
Better interest rates than Barclays Reviewed on: 26th May 2019

Guisborough Branch review

5
Friedly cashiers in Guisborough. Clean and neat office. Reviewed on: 26th May 2019

Yarm Branch review

5
Convenient, friendly and helpful. Good savings rates. Reviewed on: 26th May 2019

Tubwell Branch review

4
Difficult to get through on phone. Call back took 5 hours. Paperwork was slow. Reviewed on: 25th May 2019

Tubwell Branch review

5
Small and friendly. Locally focused. Make you feel like a valued customer. Reviewed on: 25th May 2019

Tubwell Branch review

5
Sandra was extremely helpful. Made us feel comfortable. Very happy with the service we received today. Reviewed on: 24th May 2019

Northallerton Branch review

4
I like dealing with traditional independent building societies. Improvements - compliance. Yous send out incorrect out of date interest information. Reviewed on: 24th May 2019

Stockton Branch review

5
Excellent customer service. Highly recommend. Correct information give. I'm very happy! Reviewed on: 24th May 2019

Tubwell Branch review

1
Waited over 30 mins. 2 cashiers on tills, 2 cashies behind till. 12 people in queue. Not good enough DBS. No apology fro cashiers regarding wait. Bring back Cockerton branch. Reviewed on: 23rd May 2019

Stockton Branch review

5
I like that Victoria was informative about my options and gave advice without being pushy. Reviewed on: 23rd May 2019

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