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Darlington Building Society: Savings reviews

4.87
Based on 12,505 reviews, last reviewed 24th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Staff at Bishop Auckland branch very helpful. Staff at Bishop Auckland branch very helpful. Pleasant and professional Reviewed on: 24th July 2026
Mary T's avatar
Mary T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12505)

Yarm Branch review

5
Always efficient and friendly service. Better interest rates than others. A branch in my high street Reviewed on: 17th February 2019

Cockerton Branch review

5
Caroline was very helpful and polite. Thank you Reviewed on: 16th February 2019

Cockerton Branch review

5
Interview with Caroline at Cockerton branch regarding 3rd party withdrawl. Caroline was so helpful - beyond the call of durty Reviewed on: 15th February 2019

Northallerton Branch review

4
Service is usually good: counter staff helpful: Interest rate could be a bit higher on savings. How about opening a branch in Ripom Reviewed on: 15th February 2019

Yarm Branch review

5
Locality - easy to contact and call in. Pass book - very very pleasing - more personal. Staff - proffesional - emphatic - very nice! Reviewed on: 15th February 2019

Cockerton Branch review

5
Had good service from Caroline today. Information on changing account given Reviewed on: 14th February 2019

Northallerton Branch review

5
Was and still is easy access - but now I cannot drive or work well - they helped my stepson by writing up 3 books of mine Reviewed on: 14th February 2019

Cockerton Branch review

5
Excellent service from Caroline who had really good knowledge and understanding of our problems, which she resolved admirably. Reviewed on: 13th February 2019

Redcar Branch review

5
Excellent service. Staff brilliant . Dealt with efficiently pleasant manner Reviewed on: 13th February 2019

Barnard Castle Branch review

5
Friendly and knowledgeable staff, quick service Reviewed on: 13th February 2019

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