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Darlington Building Society: Savings reviews

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4.91
Based on 11,803 reviews, last reviewed 18th Oct 2025
10% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Very helpful and understood requirements Very helpful and understood requirements Reviewed on: 18th October 2025
Verified source

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
Verified source
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Darlington Building Society Savings reviews (11801)

Middlesbrough branch review

5
Really excellent. Staff provide a personal friendly and efficient service on EVERY occasion. Really impressed with the local society Reviewed on: 27th March 2017
M Ellerton's avatar
M Ellerton

Yarm branch review

5
The staff in Yarm branch are always helpful and friendly. Carl Hosman explained everything clearly when we recently opened ISA accounts - we didn’t feel rushed. Reviewed on: 24th March 2017
Mrs H's avatar
Mrs H

Yarm branch review

5
Opened up ISA. Explained and opened with no Fuss. Had been to 2 banks earlier, they could learn from your branch about customer service. Reviewed on: 24th March 2017
Mr H's avatar
Mr H

Bishop Auckland branch review

5
I am a new saver, good service so far Reviewed on: 23rd March 2017
Anthony E's avatar
Anthony E

Guisborough branch review

5
Being a customer for 57 years speaks for itself. Previous Mortgages have always been with DBS. Pleasant informative staff always a pleasure to deal with Reviewed on: 23rd March 2017
Mr Metcalfe's avatar
Mr Metcalfe

Guisborough branch review

5
Things did not go smoothly for me with scanning the documents. The staff were most reassuring and helpful and returned my calls immediately Reviewed on: 22nd March 2017
Teresa T's avatar
Teresa T

Bishop Auckland branch review

5
Liked prompt service, no need to make an appointment (when not busy). NOTE: Saving are in Darlington because bank insisted on an appointment “to suit them”. Local branch and good opening times. Reviewed on: 21st March 2017
N Butterworth's avatar
N Butterworth

Yarm branch review

5
The staff at Yarm branch couldn't have been more helpful and friendly, explaining in detail the products I have opened so I feel fully informed Reviewed on: 21st March 2017
Mrs T's avatar
Mrs T

Guisborough branch review

5
Very friendly staff always willing to help nothing seems to much bother Reviewed on: 20th March 2017
Ann H's avatar
Ann H

Bishop Auckland branch review

5
I have been a member for so many years so finding somewhere to save some extra was easy with the DBS Reviewed on: 20th March 2017
M Suddess's avatar
M Suddess

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