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Darlington Building Society: Savings reviews

4.87
Based on 12,504 reviews, last reviewed 18th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chloe was very thorough informative and very helpful Dealt with Chloe who was very thorough, Informative, helpful and friendly which the whole experience less stressful and very easy Reviewed on: 18th July 2026
Sharon Paley's avatar
Sharon Paley

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12504)

Barnard Castle Branch Review

5
Very friendly staff and I was well looked after by Becca while opening saving accounts my grandchildren. Reviewed on: 22nd February 2018

Redcar Branch Review

5
Very friendly and happy staff. Also very helpful in advising you the best way to invest your savings. Reviewed on: 22nd February 2018

Guisborough Branch Review

5
Staff so helpful. Always give advice. Reviewed on: 22nd February 2018

Bishop Auckland Branch Review

5
Relaxed atmosphere and easy to understand Reviewed on: 22nd February 2018

Middlesbrough Branch Review

5
Really good overall. Initially went in to check what I needed. Second visit got everything done. Super quick and clear. Reviewed on: 22nd February 2018

Middlesbrough Branch Review

5
It's a shame you closed the loyalty account. Why? Reviewed on: 22nd February 2018

Tubwell Branch Review

5
I felt very welcome and comfortable. Kim helped me understand everything I needed to know about the different accounts. Reviewed on: 22nd February 2018

Cockerton Branch Review

5
Friendly, helpful staff and great value accounts. Reviewed on: 22nd February 2018

Bishop Auckland Branch Review

5
Friendly helpful staff with a good knowledge of product. Given advice on which account met my needs. Reviewed on: 22nd February 2018

Tubwell Branch Review

5
Fantastic customer service. Nothing is too much for the staff. Very friendly all round. Reviewed on: 22nd February 2018

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