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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Yarm Branch Review

5
Would move more of my savings here if interest rates were higher Reviewed on: 22nd January 2018
Chris's avatar
Chris

Middlesbrough Branch Review

5
Been in a few times. Staff are more than helpful and very friendly. Goes a long way with me. Thank you. Reviewed on: 21st January 2018
Mr E Leonard's avatar
Mr E Leonard

Tubwell Branch Review

5
Most helpful with mum, very understanding and patient Reviewed on: 21st January 2018
Peter's avatar
Peter

Central Mortgage Team Review

4
The one problem that really stood out was that I said with part of the £50k mortgage loan I asked for I was going to pay off my personal loan with the Clydesdale Bank (£4,000+). You insisted on doing this before I was given the balance which really complicated things unnecessarily and held things up. I've never heard of this when getting a mortgage, and my broker says you are the only building society that does this. Reviewed on: 21st January 2018
Marion 's avatar
Marion

Tubwell Branch Review

5
Would like to be able to open account for Grandchild Reviewed on: 21st January 2018
Naomi 's avatar
Naomi

Tubwell Branch Review

5
Being treated fairly with respect and courtesy Reviewed on: 20th January 2018
Katie 's avatar
Katie

Cockerton Branch Review

5
Caroline and colleagues very helpful. Reviewed on: 18th January 2018
Peter's avatar
Peter

Cockerton Branch Review

5
Caroline was very helpful and friendly Reviewed on: 17th January 2018
E Middleton's avatar
E Middleton

Tubwell Branch Review

5
Duncan was very helpful changing my help to buy ISA over. Thank you! Reviewed on: 16th January 2018
Natalie 's avatar
Natalie

Guisborough Branch Review

5
It was good that they fitted me in to open a new account for my daughter. Reviewed on: 14th January 2018
Gordon's avatar
Gordon

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