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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Tubwell Row branch review

5
Staff are friendly. I would like the ATM machine back Reviewed on: 11th November 2017

Bishop Auckland review

5
Graham was very interested in my situation regarding savings needs for myself and my family. He took time to discuss how DBS could be useful. Reviewed on: 9th November 2017

Bishop Auckland review

5
The branch was very helpful and we received good customer service Reviewed on: 8th November 2017

Redcar branch review

5
It was easy to book an appointment and opening an account didn't take too long. Friendly staff too! Reviewed on: 7th November 2017

Tubwell Row branch review

5
Quick, easy, helpful and very friendly. Reviewed on: 7th November 2017

Tubwell Row branch review

5
Very professioanl service and all the staff are lovely. Thank you. Reviewed on: 7th November 2017

Stockton branch review

5
Staff are always helpul and friendly - offering advice etc. Reviewed on: 6th November 2017

Cockerton branch review

5
The staff are always helpful and friendly. Reviewed on: 6th November 2017

Bishop Auckland review

5
A very good experience and everyone was very helpful Reviewed on: 5th November 2017

Tubwell Row branch review

5
Staff are always lovely, but not impressed with changes in the Loyalty Bonus account - a chew ringing-up and having to stop payments going in. Reviewed on: 3rd November 2017

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