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Darlington Building Society: Savings reviews

4.87
Based on 12,502 reviews, last reviewed 15th Jul 2026
77% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All our needs were met. All our needs were met to our satisfaction by a very helpful Darlington Employee. Reviewed on: 15th July 2026
Cinders's avatar
Cinders

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12502)

Redcar branch review

5
Efficient, straight forward precise and friendly Reviewed on: 12th April 2017

Yarm branch review

5
Gave me information I asked for and couldn’t be more willing to help. Excellent! Reviewed on: 11th April 2017

Northallerton branch review

4
I wanted to transfer my existing ISA with you to your fixed rate ISA, which was paying betyer interest. It took much longer than anticipated for this to be transferred because you were very busy. Reviewed on: 11th April 2017

Middlesbrough branch review

4
Efficient information given without the hard sell other companies insist on. Friendly staff who know what they are doing. Reviewed on: 11th April 2017

Tubwell Row branch review

5
Very helpful member of staff. Explained everything in an easily understandable way. Reviewed on: 10th April 2017

Redcar branch review

5
Friendly service, personable. Advised well Reviewed on: 10th April 2017

Barnard Castle branch review

5
Your interest rates are good in comparison to other bank/b.s. Reviewed on: 10th April 2017

Yarm branch review

4
Staff in branches usually friendly, welcoming and helpful Reviewed on: 6th April 2017

Guisborough branch review

5
Excellent counter staff, convenient location to home, internet access to accounts Reviewed on: 6th April 2017

Online review

5
I liked the helpfulness of the staff (telephone enquiries to open ISA). The instructions on the website to open an account by post could be a little clearer Reviewed on: 5th April 2017

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