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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
58% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
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1%
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0%
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Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

Redcar branch review

5
The service is very good, lovely friendly staff Reviewed on: 28th March 2017
Mrs Brown's avatar
Mrs Brown

Guisborough branch review

5
I always feel the staff will solve any queries to my satisfaction Reviewed on: 28th March 2017
Mrs Dunn's avatar
Mrs Dunn

Guisborough branch review

5
All staff members at Guisborough/Redcar and Middlesbrough are excellent. Know their products and customers and give excellent service. Reviewed on: 28th March 2017
E Anderson's avatar
E Anderson

Middlesbrough branch review

5
Really excellent. Staff provide a personal friendly and efficient service on EVERY occasion. Really impressed with the local society Reviewed on: 27th March 2017
M Ellerton's avatar
M Ellerton

Yarm branch review

5
The staff in Yarm branch are always helpful and friendly. Carl Hosman explained everything clearly when we recently opened ISA accounts - we didn’t feel rushed. Reviewed on: 24th March 2017
Mrs H's avatar
Mrs H

Yarm branch review

5
Opened up ISA. Explained and opened with no Fuss. Had been to 2 banks earlier, they could learn from your branch about customer service. Reviewed on: 24th March 2017
Mr H's avatar
Mr H

Bishop Auckland branch review

5
I am a new saver, good service so far Reviewed on: 23rd March 2017
Anthony E's avatar
Anthony E

Guisborough branch review

5
Being a customer for 57 years speaks for itself. Previous Mortgages have always been with DBS. Pleasant informative staff always a pleasure to deal with Reviewed on: 23rd March 2017
Mr Metcalfe's avatar
Mr Metcalfe

Guisborough branch review

5
Things did not go smoothly for me with scanning the documents. The staff were most reassuring and helpful and returned my calls immediately Reviewed on: 22nd March 2017
Teresa T's avatar
Teresa T

Bishop Auckland branch review

5
Liked prompt service, no need to make an appointment (when not busy). NOTE: Saving are in Darlington because bank insisted on an appointment “to suit them”. Local branch and good opening times. Reviewed on: 21st March 2017
N Butterworth's avatar
N Butterworth

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