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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Friendly and informative, pleasant and efficient service. Reviewed on: 15th July 2025

In branch service review

5
Friendly, helpful staff. Good location. Good products on offer/good competitive rates on savings accounts. Reviewed on: 15th July 2025

In branch service review

5
Great experience today. Would have liked to have been able to open my account when I first dropped in as the first appointment I could use was in 2 weeks time. Otherwise. All good!. Reviewed on: 15th July 2025

In branch service review

5
Excellent customer service provided, full explanations given regarding differences in products. A courteous manner by Tom given throughout. A quality service!. Reviewed on: 15th July 2025

In branch service review

5
I like the service you offer in a friendly way. Reviewed on: 15th July 2025

In branch service review

5
Very efficient service. Pleased with the outcome. Reviewed on: 14th July 2025

In branch service review

5
Excellent service - lovely pleasant, friendly advisor. Reviewed on: 14th July 2025

In branch service review

5
Fab customer service. Highly recommend. Reviewed on: 14th July 2025

In branch service review

5
Always very elpful - everything explained thoroughly - polite and cheerful staff. Feel like our savings are safe and in good hands. Reviewed on: 14th July 2025

In branch service review

5
Concise and straightforward information. Reviewed on: 14th July 2025

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