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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Exemplary service, clear explanations about all available accounts, appointment was not rushed and I am grateful for the advice and help. Reviewed on: 14th July 2025

In branch service review

5
Been with Darlington nearly 30 years and it has always been a good experience whenever I visit. Reviewed on: 14th July 2025

In branch service review

5
OK, very good, entertaining and informative. Reviewed on: 12th July 2025

In branch service review

5
Keep doing what you're doing - Charley was great. Reviewed on: 12th July 2025

In branch service review

4
There are better rates elsewhere. Reviewed on: 12th July 2025

In branch service review

5
Lovely staff who are always willing to help. Reviewed on: 11th July 2025

In branch service review

5
It would be better if the opening times were later. Reviewed on: 11th July 2025

In branch service review

5
Good all round experience, given a call to let me know my appointment had to be moved. TJ was polite and explained everything to me. Reviewed on: 11th July 2025

In branch service review

5
Local branch where you can speak to a real person. Reviewed on: 11th July 2025

In branch service review

5
Nice environment and staff lovely and always helpful. Able to always answer any questions you may have. Lovely branch to visit. Reviewed on: 11th July 2025

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