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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
60% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Very good advice and very courteous. Reviewed on: 2nd July 2025

In branch service review

5
Excellent service. Pleasant staff. Reviewed on: 2nd July 2025

In branch service review

5
Disappointed because the opening hours are not enough. Can't always get into town before closing at 2.30pm. Reviewed on: 2nd July 2025

In branch service review

5
It appears to me that instead of closing old accounts you just reduce the interest rate and wait until the saver notices - not what I expect from DBS!. Reviewed on: 2nd July 2025

In branch service review

5
Very good - clear, efficient and fast!. Reviewed on: 2nd July 2025

In branch service review

5
Very easy, staff very knowledgeable. Reviewed on: 2nd July 2025

In branch service review

5
Quick, efficient and informative. Reviewed on: 2nd July 2025

Swift Customer Service responses

5
I have had to contact the support team twice today and both times a response came back really swiftly, I was very impressed Reviewed on: 1st July 2025
I M's avatar
I M

In branch service review

5
Staff are always friendly. Any queries answered quickly and good advice given. Reviewed on: 1st July 2025

In branch service review

5
Good opening times. Helpful friendly service. Good product range and information. Reviewed on: 1st July 2025

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