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Darlington Building Society: Savings reviews

4.87
Based on 12,490 reviews, last reviewed 3rd Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Personal appointment Came into branch after bereavement of a loved one to close down their account. Faultless service, considerate and straightforward. One of the repres... Read more Reviewed on: 3rd July 2026
Mrs T's avatar
Mrs T

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12491)

In branch service review

5
Very friendly and helpful staff. Reviewed on: 29th May 2025

In branch service review

5
Everything straightforward and pleasant staff. Reviewed on: 29th May 2025

In branch service review

5
Very pleased with is service, very professional. Reviewed on: 29th May 2025

In branch service review

5
Very organised and understanding also pleasant gave time for us to understand. Reviewed on: 29th May 2025

In branch service review

5
We have new accounts at the DBS for over 35 years and have always received excellent customer service from your branch. Always friendly and helpful and very knowledgeable about DBS products - no notes for improvement. Reviewed on: 29th May 2025

Helpful Gentleman

5
I phoned for some information about my accounts and spoke to Simon who was vey helpful and knowledgeable. Reviewed on: 28th May 2025

In branch service review

5
Very professional, Good sound advice. Reviewed on: 28th May 2025

In branch service review

5
Good friendly and informative service. Reviewed on: 28th May 2025

In branch service review

5
Very happy with service and the staff were polite. Reviewed on: 28th May 2025

In branch service review

5
Very friendly, good explanations. Reviewed on: 28th May 2025

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