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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12556)

In branch service review

5
Great customer service, very friendly and helpful. Love that you can so in branch and see someone face to face. Reviewed on: 6th June 2025

In branch service review

5
Such well informed staff who gave us good advice. Face to face discussions are so much better. Reviewed on: 6th June 2025

In branch service review

5
Helpful explanations of different options and accounts . Pleasant manner, friendly. Reviewed on: 6th June 2025

In branch service review

4
Some kind of reward for being a long term member - there is no loyalty bonus for being loyal to the society. Reviewed on: 5th June 2025

In branch service review

5
Very good when you enter the Branch. Reviewed on: 5th June 2025

In branch service review

5
First class service by Tom. Depth of knowledge and treated us like an individual. Reviewed on: 5th June 2025

In branch service review

5
Good service, would prefer passbooks for fixed rates, friendly nice people. Tom, Linda, Louise and Dylan all excellent and help me tremendously. Reviewed on: 5th June 2025

In branch service review

5
Prompt and efficient, can ask no more. Reviewed on: 5th June 2025

In branch service review

5
Staff are always friendly and helpful. Reviewed on: 5th June 2025

In branch service review

5
A pre-booked appointment. Timing excellent. Information provided detailed and clear. Very professional and positive meeting with Dylan. Reviewed on: 5th June 2025

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