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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
From an internal phone call about opening bank accounts I was offered an appointment within 50 mins of making the call. Amazing service by Tom. Reviewed on: 28th May 2025

In branch service review

5
Helpful, informative, courteous and pleasant. Reviewed on: 28th May 2025

In branch service review

5
Hollie was lovely easy service got what we came in for. Reviewed on: 28th May 2025

First class service

5
First class service and very helpful on the phone Reviewed on: 27th May 2025
Mark R's avatar
Mark R

In branch service review

5
The postal form should be simplified. Reviewed on: 27th May 2025

In branch service review

5
The customer service is really good, but would be easier if online is easier . Reviewed on: 27th May 2025

In branch service review

5
Lovely, helpful, professional staff, helping us more our accounts. Reviewed on: 27th May 2025

In branch service review

5
Able to make an appointment at short notice. Reviewed on: 27th May 2025

In branch service review

5
Able to make an appointment at very short notice. Reviewed on: 27th May 2025

In branch service review

5
Val, was very helpful, knowledge, friendly I recommend it to everyone. Reviewed on: 27th May 2025

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