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Darlington Building Society: Savings reviews

4.85
Based on 12,556 reviews, last reviewed 2nd Oct 2026
65% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Simon rang me to check my details and fix my problem I gave up with your web site ans I wasn’t coping well and thought I was going to have to drive into Darlington. However this was fixed, when someone a... Read more Reviewed on: 2nd October 2026
Gary W's avatar
Gary W

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12556)

In branch service review

5
Megan explained every thoroughly and was very pleasant. Very good at her Job - Thank you. Reviewed on: 5th June 2025

In branch service review

5
Always helpful and pleasant. Point you in the right direction. Reviewed on: 5th June 2025

In branch service review

5
Friendly staff and very helpful. Reviewed on: 5th June 2025

In branch service review

5
Polite, friendly, Quick, Honest, Knowledgeable, Kindness. Reviewed on: 5th June 2025

In branch service review

5
Friendly staff, Megan was extremely helpful changing over my account toa rate that suited me. Reviewed on: 5th June 2025

In branch service review

5
House could be improved, sometimes awkward if required later in the day. Reviewed on: 5th June 2025

In branch service review

5
Local service in Barnard Castle - Face to face service. Reviewed on: 5th June 2025

In branch service review

5
Quick service and clear information and easy to understand. Reviewed on: 5th June 2025

In branch service review

5
Very helpful in our visit today thank you. Reviewed on: 5th June 2025

In branch service review

5
Lovely and helpful staff put me at ease. Reviewed on: 5th June 2025

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