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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Darlington provide an excellent service , the staff are always pleasant, friendly and helpful. Reviewed on: 27th May 2025

In branch service review

5
Personal service excellent. Everything, explained in detail. Nice friendly Staff. Reviewed on: 23rd May 2025

In branch service review

5
Happy with the process of changing my account very pleasant member of staff. Reviewed on: 23rd May 2025

In branch service review

5
The staff were very informative and pleasant to listen too. Reviewed on: 23rd May 2025

In branch service review

5
Pleasant staff, just have to wait long. Very helpful. Reviewed on: 23rd May 2025

In branch service review

5
Excellent friendly and helpful service in both Barnard castle and Darlington branches. Reviewed on: 23rd May 2025

In branch service review

5
Lovely helpful advisor who was very knowledgeable about the relevant products. Reviewed on: 23rd May 2025

In branch service review

5
Friendly Staff, Very helpful. Would love Saturday morning again. Reviewed on: 23rd May 2025

In branch service review

5
Everyone friendly, very helpful and ask how I am. Reviewed on: 23rd May 2025

In branch service review

5
Very help and patient - Charley. Reviewed on: 22nd May 2025

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