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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

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Darlington Building Society Savings reviews (12557)

In branch service review

5
Lovely and helpful staff put me at ease. Reviewed on: 5th June 2025

In branch service review

5
Very happy with advice received. Reviewed on: 5th June 2025

In branch service review

1
Barnard Castle branch not open after 2pm and closed on a Saturday. Reviewed on: 4th June 2025

In branch service review

5
Staff were very knowledgeable and helpful. Reviewed on: 4th June 2025

In branch service review

5
Good interest rates and lovely staff - especially our mortgage advisor. Reviewed on: 4th June 2025

Fantastic experience today.

5
Fantastic experience today. Took my grandson who is almost 3 into the branch to pay his piggy bank money in. I am trying to teach him about savings, so it's fantastic that he can still get a passbook account to watch his pennies grow. The staff were wonderful with him. The low counter for disabled customers was perfect so that he could see what the assistant was doing. He was allowed to 'help' her weigh his money and the staff attitude made the experience so positive that we will be going regularly to do this. Banks could learn a lot about personal service from small building societies Reviewed on: 3rd June 2025
Pam B's avatar
Pam B

In branch service review

5
An excellent experience, everything explained clearly. Reviewed on: 3rd June 2025

In branch service review

5
Extremely easy experience dealt with in a very pleasant professional manner. Would definitely recommend. Reviewed on: 3rd June 2025

In branch service review

5
Always a pleasure to call into the branch when its open! Notie the reduced hours, staff are always friendly, knowledgeable and very helpful. Reviewed on: 3rd June 2025

In branch service review

5
TJ was great, very professional. Reviewed on: 3rd June 2025

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