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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12557)

In branch service review

5
Friendly Professional staff - good products and prompt service. Reviewed on: 2nd June 2025

In branch service review

5
Karen and Lisa were very helpful and professional. Reviewed on: 30th May 2025

In branch service review

5
The staff are all lovely, very helpful and knowledgeable. Its good to be able to go into a branch and talk to people. Reviewed on: 30th May 2025

In branch service review

5
I opened my daughters account as my grandma had one for me Karen was very professional asked lots of questions. We are coming back for a mortgage health check. Reviewed on: 30th May 2025

In branch service review

5
Understood all that was explained very clearly. Reviewed on: 30th May 2025

In branch service review

5
Martin extremely professional and helpful this morning had a bad experience with other staff members. Martin is an asset to the team. Reviewed on: 30th May 2025

In branch service review

5
Being able to speak to a person. Reviewed on: 30th May 2025

In branch service review

5
Fantastic, Very easy and very Knowledgeable. Reviewed on: 30th May 2025

In branch service review

5
Charity work, always friendly approach and the consultants. We see are so very good / excellent at their jobs. They make the inexplicable easy to understand. Reviewed on: 30th May 2025

In branch service review

5
Opening hours not long enough. Please open earlier, there is always a queue. Reviewed on: 30th May 2025

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