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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Very good private office. Much prefer to speak face to face. Please keep the branches open. Reviewed on: 16th May 2025

In branch service review

5
Nicola was outstanding. Very professional but warm, helpful, pleasant and kind. Very efficient indeed. Reviewed on: 16th May 2025

In branch service review

5
Staff extremely helpful and informative all my queries resolved. Reviewed on: 16th May 2025

In branch service review

4
Personal, helpful and welcoming. Some technical issues are bad. Reviewed on: 16th May 2025

In branch service review

5
Everything was great, nice, friendly staff and very helpful. Reviewed on: 16th May 2025

In branch service review

5
Like a local branch and friendly staff. Reviewed on: 16th May 2025

In branch service review

5
Always friendly service, staff are very helpful. Reviewed on: 16th May 2025

In branch service review

5
Everyone is always pleasant, especially Mai. Reviewed on: 15th May 2025

In branch service review

5
Always very helpful. Very satisfied. Reviewed on: 15th May 2025

In branch service review

5
Not as convenient since closing Cockerton branch I still bank here but its not as easy. My granddaughter would of banked here if wasn't for Cockerton closing. Reviewed on: 15th May 2025

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