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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12557)

In branch service review

5
Glad that you are maintaining a physical presence on the high street, for face to face business. All staff are helpful and efficient. Reviewed on: 30th May 2025

In branch service review

5
The Convenience of the branch, I cannot presently think of anything to grumble about. Reviewed on: 30th May 2025

In branch service review

5
Kieran was incredibly helpful without being pushy. I feel I was given the information I needed to make a sensible, safe choice. Overall a pleasant, satisfactory experience. Reviewed on: 30th May 2025

In branch service review

3
I would like to have longer opening hours. More options for changing accounts at the counter. Reviewed on: 30th May 2025

In branch service review

5
Kieran was extremely helpful and a great asset to the DBS. He explained all aspects clearly to me. Reviewed on: 30th May 2025

In branch service review

5
Straight forward interview booking process, prompt meeting, with friendly, knowledgeable member of staff, supportive approach to account selections. Reviewed on: 30th May 2025

In branch service review

5
Open at 9am, be able to put paperwork in place to move money into bonds etc. Reviewed on: 30th May 2025

In branch service review

5
Firstly efficient, very helpful - branch on high street prefer in person. Reviewed on: 30th May 2025

In branch service review

5
Would be helpful if I could call my branch directly not the HQ office. Reviewed on: 30th May 2025

In branch service review

5
Friendly service - knowledgeable. Reviewed on: 30th May 2025

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