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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Very knowledgeable about products, thank you. Reviewed on: 3rd May 2025

In branch service review

5
I like that you can come into a branch and talk to people. There is also a good range of products. Reviewed on: 3rd May 2025

In branch service review

5
No new ISA, passbook. Again paper ISAs might be good to save money but no clear information as I had to come into branch to check balance. Reviewed on: 3rd May 2025

In branch service review

5
Like getting passbook, don't do online. Reviewed on: 3rd May 2025

In branch service review

5
Super quick and everything sorted for the transfer smoothly and efficiently. Reviewed on: 3rd May 2025

In branch service review

5
Still have physical buildings with active human staff. I am older and don't really do online. Reviewed on: 2nd May 2025

In branch service review

4
It would be good if passbook update at the time of withdrawal. Reviewed on: 2nd May 2025

In branch service review

5
Helpful and friendly staff, wish Cockerton branch was still open. Reviewed on: 2nd May 2025

In branch service review

5
The service you deliver is outstanding friendly staff very efficient well done to all the staff. Reviewed on: 2nd May 2025

In branch service review

5
Good to have a physical branch with people to talk to. Reviewed on: 2nd May 2025

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