Paid advertisement
Smart Money People Logo
Newsletter

Darlington Building Society: Savings reviews

4.85
Based on 12,557 reviews, last reviewed 6th Oct 2026
28% increase in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Always Good Service You always get good service at this Building Society and today was no different, we were made to feel welcome as soon as we stepped in, lady who saw u... Read more Reviewed on: 6th October 2026
Jilly B's avatar
Jilly B

Latest lowest rating:

1

Site poor and customer service unhelpful. elp except... Site poor and customer service unable to help except by telephone during office hours which unsuitable for working people. Email responses automatic t... Read more Reviewed on: 3rd September 2026
Lauren W's avatar
Lauren W

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Darlington Building Society Savings reviews (12557)

In branch service review

5
Very friendly staff, I would like to see longer opening hours, late opening at least 1 night a week (until 6pm). Reviewed on: 30th May 2025

In branch service review

5
Face to face appointment, Friendly, Good information. Reviewed on: 30th May 2025

In branch service review

5
I think your staff are lovely this time and last. An excellent rate. Reviewed on: 30th May 2025

In branch service review

5
Always friendly and very helpful. Reviewed on: 30th May 2025

In branch service review

5
Appointment on time and went well. Reviewed on: 30th May 2025

In branch service review

5
Very good service, very helpful and informative. Reviewed on: 30th May 2025

In branch service review

5
Helpful staff, plenty of different accounts like having passbook and certificates. Reviewed on: 30th May 2025

In branch service review

5
Bond/ISA maturity online form, postal form instead of appointment. Instant access account not competitive with other building societies in town. Reviewed on: 30th May 2025

In branch service review

5
Helpful, thorough service. All seems smooth and staff knows what they are doing. All questions answered. Reviewed on: 30th May 2025

In branch service review

5
Excellent service, makes us feel we are doing the right thing, Nice cuppa. Reviewed on: 30th May 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products