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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Good communication. Treated very well, everything explained clearly. Reviewed on: 15th May 2025

In branch service review

5
Excellent, everything explained fully, No room for improvement. Reviewed on: 14th May 2025

In branch service review

4
If money could be withdrawn to bank acc instead of in cash only - I don't like walking around with large amounts of cash. Reviewed on: 14th May 2025

In branch service review

5
I am very satisfied with the service provided thank you. Reviewed on: 14th May 2025

In branch service review

5
Brilliant service , given clear information, very good customer service. Reviewed on: 14th May 2025

In branch service review

5
Very helpful was Tom. Great knowledge about documents, very welcoming. Love having a branch in the town where I live and also face to face service. Not many banks / building societies offer this. Reviewed on: 14th May 2025

In branch service review

5
Very friendly staff always cheerful ready to help. Queues often have to wait - only one person serving. Reviewed on: 14th May 2025

In branch service review

5
Excellent we were given all the information to face up to what for us is a difficult subject. Thank you Megan. Reviewed on: 14th May 2025

In branch service review

5
Local service, interest rates competitive and not forcing the elderly "online". Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service. Very good giggle. Lovely lady. Reviewed on: 14th May 2025

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