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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
Easy to make a face to face appointment staff always friendly, pleasant and knowledgeable. Reviewed on: 14th May 2025

In branch service review

5
Its been a very enjoyable experience with Megan so helpful and understanding with my accounts. What an asset you have in here. Not forgetting Kath who made me a coffee. Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service by Tom, good interaction for both business and personal conversations, getting to know your customer and dealing with all your needs. Very helpful and pleasant plus politeness, good ambassador for your company. Reviewed on: 14th May 2025

In branch service review

5
Helpful and pleasant staff, Always friendly. Reviewed on: 14th May 2025

In branch service review

5
Nothing, very easy to invest money. Reviewed on: 14th May 2025

Im not the easiest but the staff are brill

3
I'm someone who otherthinks and becomes very easily agitated, it took a little while but managed in the end thanks to the amazing staff who stayed patient with me Reviewed on: 13th May 2025
Katrina G's avatar
Katrina G

In branch service review

5
Very pleased to hear about local chartable work. A real plus for me. Reviewed on: 13th May 2025

In branch service review

5
Friendly, knowledgeable staff, helpful and personable. Reviewed on: 13th May 2025

In branch service review

5
Always helpful and so good to have face to face service. Reviewed on: 13th May 2025

Could not have managed to open my ISA & transfer fun...

5
Could not have managed to open my ISA & transfer funds without the help of Simon (top Bloke) Reviewed on: 12th May 2025
Neil A's avatar
Neil A

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