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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Everything was delt with in a professional but friendly manor. Reviewed on: 2nd May 2025

In branch service review

5
Rebecca was very helpful and was very personable. Thank you for your guidance and clear description of my choices. Reviewed on: 2nd May 2025

In branch service review

4
Friendly staff, sadly not enough information given in the appointment lost out on 5 years fixed. Reviewed on: 2nd May 2025

In branch service review

5
Good experience - efficient, friendly, no effort to sell what we might not want. Reviewed on: 2nd May 2025

In branch service review

5
The consultant was knowledgeable and dealt with the request quickly and efficiently. Reviewed on: 2nd May 2025

In branch service review

5
I like the local branch speaking directly to people. Reviewed on: 2nd May 2025

In branch service review

5
Convenient and local, friendly staff. Reviewed on: 2nd May 2025

In branch service review

5
Local, friendly professional, easy to talk to the lady was interested in ow she could help us which we appreciated. Reviewed on: 2nd May 2025

In branch service review

5
I like the face to face interactions, it is much easier to process information about various rates and make informed choices. Reviewed on: 2nd May 2025

In branch service review

5
The website is not very user friendly, it has to be renewed. Reviewed on: 2nd May 2025

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