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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
The reason I opened a DBS account is because of the people manning the branch but the opening hours I find difficult to work around. Reviewed on: 2nd May 2025

In branch service review

5
Pleasant informative staff, full explanation of investment, local charity aid. Reviewed on: 2nd May 2025

In branch service review

5
Efficient appointment at time to assist us. Friendly and very helpful staff. Reviewed on: 2nd May 2025

In branch service review

5
Excellent all round, friendly, knowledgeable staff. Reviewed on: 2nd May 2025

In branch service review

5
Nicola was outstanding. Very professional but warm, helpful, pleasant and kind. Very efficient indeed. Reviewed on: 2nd May 2025

In branch service review

5
Local building society, competitive saving rate and friendly / helpful staff. Reviewed on: 2nd May 2025

In branch service review

5
Very helpful customer service, excellent. Reviewed on: 2nd May 2025

In branch service review

5
Friendly staff, helpful and knowledgeable. I opened my isa without any problems. Reviewed on: 2nd May 2025

In branch service review

5
Easy to deal with and has exactly the product we were looking for. Reviewed on: 2nd May 2025

In branch service review

5
Face to face rather than online only. Friendly and approachable. Reviewed on: 2nd May 2025

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