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Darlington Building Society: Savings reviews

4.87
Based on 12,491 reviews, last reviewed 4th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Appointment started on time and was carried out effi... Appointment started on time and was carried out efficiently and pleasantly. We knew what we wanted to do and this was duly carried out. We were se... Read more Reviewed on: 4th July 2026
DORIS G's avatar
DORIS G

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12491)

In branch service review

5
Excellent, everything explained fully, No room for improvement. Reviewed on: 14th May 2025

In branch service review

4
If money could be withdrawn to bank acc instead of in cash only - I don't like walking around with large amounts of cash. Reviewed on: 14th May 2025

In branch service review

5
I am very satisfied with the service provided thank you. Reviewed on: 14th May 2025

In branch service review

5
Brilliant service , given clear information, very good customer service. Reviewed on: 14th May 2025

In branch service review

5
Very helpful was Tom. Great knowledge about documents, very welcoming. Love having a branch in the town where I live and also face to face service. Not many banks / building societies offer this. Reviewed on: 14th May 2025

In branch service review

5
Very friendly staff always cheerful ready to help. Queues often have to wait - only one person serving. Reviewed on: 14th May 2025

In branch service review

5
Excellent we were given all the information to face up to what for us is a difficult subject. Thank you Megan. Reviewed on: 14th May 2025

In branch service review

5
Local service, interest rates competitive and not forcing the elderly "online". Reviewed on: 14th May 2025

In branch service review

5
Excellent customer service. Very good giggle. Lovely lady. Reviewed on: 14th May 2025

In branch service review

5
Easy to make a face to face appointment staff always friendly, pleasant and knowledgeable. Reviewed on: 14th May 2025

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