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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.90
Based on 12,462 reviews, last reviewed 2nd May 2026
62% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

ISA lady Had a great chat with Charlotte very nice to talk to . Explained everything in detail and plain English a joy to talk to. Reviewed on: 2nd May 2026
Stephen McCready's avatar
Stephen McCready

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12462)

In branch service review

5
No new ISA, passbook. Again paper ISAs might be good to save money but no clear information as I had to come into branch to check balance. Reviewed on: 3rd May 2025

In branch service review

5
Like getting passbook, don't do online. Reviewed on: 3rd May 2025

In branch service review

5
Super quick and everything sorted for the transfer smoothly and efficiently. Reviewed on: 3rd May 2025

In branch service review

5
Still have physical buildings with active human staff. I am older and don't really do online. Reviewed on: 2nd May 2025

In branch service review

4
It would be good if passbook update at the time of withdrawal. Reviewed on: 2nd May 2025

In branch service review

5
Helpful and friendly staff, wish Cockerton branch was still open. Reviewed on: 2nd May 2025

In branch service review

5
The service you deliver is outstanding friendly staff very efficient well done to all the staff. Reviewed on: 2nd May 2025

In branch service review

5
Good to have a physical branch with people to talk to. Reviewed on: 2nd May 2025

In branch service review

5
WE like the friendly customers relationship, we appreciate the continued use of books!!. Reviewed on: 2nd May 2025

In branch service review

5
Straight forward process which I appreciated. Reviewed on: 2nd May 2025

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