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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,414 reviews, last reviewed 13th Mar 2026
62% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

All the information was explained to me & all questi... All the information was explained to me & all questions answered in a nice clear way. Reviewed on: 13th March 2026
Michael T's avatar
Michael T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12414)

In branch service review

5
Its local and great customer service always. Friendly staff. Reviewed on: 2nd May 2025

In branch service review

5
Great appointment with Tom, fantastic service and very informative 10/10 for him. Reviewed on: 2nd May 2025

In branch service review

5
Excellent service, Friendly staff. We like coming into branch to discuss finances. Reviewed on: 2nd May 2025

In branch service review

5
Knowledgeable, friendly staff, willing to help and answer questions. Reviewed on: 2nd May 2025

In branch service review

5
First class service from Tom, everything explained in an easy to understandable manner. He is a credit to the company being very professional at all times during our appointment. Reviewed on: 2nd May 2025

In branch service review

5
Excellent customer service skills, clear explanations. Friendly and Polite. Interested in their customers. Reviewed on: 2nd May 2025

In branch service review

5
Very thorough, knowledgeable and friendly. Reviewed on: 1st May 2025

In branch service review

5
Very friendly and efficient service provided. Able to process with that I wanted to do. Good face to face experience. Reviewed on: 1st May 2025

In branch service review

5
Friendly staff. I am power of attorney and would like to be able to use online banking. Reviewed on: 1st May 2025

In branch service review

5
Easy access to funds with friendly staff adding to the difference. Reviewed on: 1st May 2025

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