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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.87
Based on 12,491 reviews, last reviewed 4th Jul 2026
81% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Appointment started on time and was carried out effi... Appointment started on time and was carried out efficiently and pleasantly. We knew what we wanted to do and this was duly carried out. We were se... Read more Reviewed on: 4th July 2026
DORIS G's avatar
DORIS G

Latest lowest rating:

1

Wrong advice on saving money & tacking to long to re... Wrong advice on saving money & tacking to long to reply. Almost 3 weeks to check 1 form is to long Reviewed on: 25th June 2026
Nigel 's avatar
Nigel
Visit provider site Read all reviews Write a review

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12491)

In branch service review

4
Good experience, Staff pleasant and helpful. One annoying problem - go into branch to open specific account, need appt, no appt available for 2 weeks when you go for appointment - product no longer available. Reviewed on: 10th May 2025

In branch service review

5
Staff are fantastic and really helpful to me. Reviewed on: 10th May 2025

In branch service review

5
Friendly staff with great customer service also well presented branch. Reviewed on: 9th May 2025

In branch service review

5
Was very easy to open an ISA, Explained well and clear. Reviewed on: 9th May 2025

In branch service review

5
Polite and informative. Able to answer my questions. Reviewed on: 9th May 2025

In branch service review

5
Good service, Excellent Cuppa, Friendly staff. Reviewed on: 9th May 2025

In branch service review

5
Always had accounts with Darlington Building society, service is always outstanding. Reviewed on: 9th May 2025

Great service from a great team!

5
I've been with Darlington Building Society for nearly 30 years and the staff have always been exceptionally helpful and friendly when dealing with all of my requests. I now live overseas and find the team exceptionally helpful with all my requests and questions. Reviewed on: 9th May 2025
Nuala F's avatar
Nuala F

In branch service review

5
Opened a new ISA, member of staff very helpful. Reviewed on: 8th May 2025

In branch service review

5
Spot on, great service had mortgage with DBS. Reviewed on: 8th May 2025

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