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Darlington Building Society: Savings reviews

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4.91
Based on 12,440 reviews, last reviewed 29th Mar 2026
55% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

One of the Best Building Societies Good customer care- good response type, good interest rates for savings products Reviewed on: 29th March 2026
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S GHAI

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12440)

In branch service review

5
Clear communication of changes and what I needed to be aware of due to this change. Like the face-to-face discussion. Like the ability to use branch on Saturday if needed. Reviewed on: 21st September 2024
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In branch service review

5
Frist rate. Nothing could improve it. Reviewed on: 21st September 2024
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In branch service review

5
First rate service. Opening hours not good. Reviewed on: 21st September 2024
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In branch service review

5
Friendly staff, very informative, nothing needs changing. Reviewed on: 21st September 2024
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In branch service review

5
Tom was very pleasant, friendly and informative. Reviewed on: 21st September 2024
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In branch service review

5
Welcomed with a cup of coffee. At ease with staff who explained everything well. Everything is excellent. Reviewed on: 21st September 2024
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In branch service review

5
They are very helpful and gave us all the time we needed to get our savings in order. Reviewed on: 21st September 2024
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In branch service review

5
Local branch, quick, and pleasant staff. Reviewed on: 21st September 2024
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In branch service review

5
Business completed in an efficient manner by staff. Friendly approach. Reviewed on: 21st September 2024
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In branch service review

5
Staff are always so friendly and accommodating. Can't do enough to help. I've already recommended three people. Reviewed on: 21st September 2024
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