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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
All options were explained clearly. Quick and easy to open accounts, competitive interest rates and all done in a friendly manner. It's useful having a local branch. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Easily accessible branches. Ethical policies and practices. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Straightforward, helpful and friendly. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
We were looked after very well by Joanne. She explained every possible savings account that we could have. Lovely lady, thank you. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Nicky was wondeful with their service. I would have liked a passbook with my fixed rate product. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
I would have preferred to get a passbook with my account. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Excellent service, was told about different accounts before making my mind up. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Excellent service and presentation. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Staff always so nice. Tom explained everything so well. Reviewed on: 31st August 2024
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Verified Member

In branch service review

5
Friendly and knowledgeable about products available. Very easy process, convenient and timely appointment. Reviewed on: 31st August 2024
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Verified Member

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