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Darlington Building Society: Savings reviews

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4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
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PF
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

5
Been able to see and talk to Dylan who gave me a very good experience. Reviewed on: 4th September 2024
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Verified Member

In branch service review

5
Great and punctional, friendly service. Reviewed on: 4th September 2024
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Verified Member

In branch service review

5
Pleasing experience, everything fully explained. Meghan was very friendly and helpful. Liked the privacy of the room as I am deaf and it made it easier as it was quiet. Reviewed on: 4th September 2024
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Verified Member

In branch service review

5
Nice and easy, easy access, nice and friendly staff Reviewed on: 4th September 2024
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Verified Member

In branch service review

5
Karen was very helpful, pleasant and informative. Pleasure to do business here. Still gutted that you have done away with passbooks for the accounts I have opened. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Staff are most helpful and efficient. Accounts are easy to understand. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Kathleen was very helpful explaining everything, she was very patient and lovely. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Jaz was very helpful, knowledgeable and efficient - no improvement necessary. Reviewed on: 3rd September 2024
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Verified Member

In branch service review

5
Came into the branch to re-invest a maturing bond. All went very smoothly, branch member was very helpful and friendly which made the experience very, very easy. Reviewed on: 2nd September 2024
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Verified Member

In branch service review

5
So nice to actually talk to a person, makes a nice change rather than doing it on the phone. Reviewed on: 31st August 2024
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Verified Member

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