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Darlington Building Society: Savings reviews

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4.90
Based on 12,445 reviews, last reviewed 30th Mar 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
C T's avatar
C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12445)

In branch service review

5
So nice to actually talk to a person, makes a nice change rather than doing it on the phone. Reviewed on: 31st August 2024
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In branch service review

5
All options were explained clearly. Quick and easy to open accounts, competitive interest rates and all done in a friendly manner. It's useful having a local branch. Reviewed on: 31st August 2024
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In branch service review

5
Easily accessible branches. Ethical policies and practices. Reviewed on: 31st August 2024
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In branch service review

5
Straightforward, helpful and friendly. Reviewed on: 31st August 2024
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In branch service review

5
We were looked after very well by Joanne. She explained every possible savings account that we could have. Lovely lady, thank you. Reviewed on: 31st August 2024
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In branch service review

5
Nicky was wondeful with their service. I would have liked a passbook with my fixed rate product. Reviewed on: 31st August 2024
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In branch service review

5
I would have preferred to get a passbook with my account. Reviewed on: 31st August 2024
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In branch service review

5
Excellent service, was told about different accounts before making my mind up. Reviewed on: 31st August 2024
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In branch service review

5
Excellent service and presentation. Reviewed on: 31st August 2024
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In branch service review

5
Staff always so nice. Tom explained everything so well. Reviewed on: 31st August 2024
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