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Darlington Building Society: Savings reviews

View other Darlington Building Society products
4.91
Based on 12,444 reviews, last reviewed 30th Mar 2026
53% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Cash ISA I opened a Fixed Rate Cash ISA which was easy to do and had a very competitive Interest rate. Reviewed on: 30th March 2026
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C T

Latest lowest rating:

2

In branch service review Products department have got it all wrong - reducing rate on popular accounts like special occasion saver/regular saver will lose customers to rivals ... Read more Reviewed on: 11th July 2025
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About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12444)

In branch service review

5
Been able to see and talk to Dylan who gave me a very good experience. Reviewed on: 4th September 2024
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In branch service review

5
Great and punctional, friendly service. Reviewed on: 4th September 2024
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In branch service review

5
Pleasing experience, everything fully explained. Meghan was very friendly and helpful. Liked the privacy of the room as I am deaf and it made it easier as it was quiet. Reviewed on: 4th September 2024
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In branch service review

5
Nice and easy, easy access, nice and friendly staff Reviewed on: 4th September 2024
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In branch service review

5
Karen was very helpful, pleasant and informative. Pleasure to do business here. Still gutted that you have done away with passbooks for the accounts I have opened. Reviewed on: 3rd September 2024
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In branch service review

5
Staff are most helpful and efficient. Accounts are easy to understand. Reviewed on: 3rd September 2024
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In branch service review

5
Kathleen was very helpful explaining everything, she was very patient and lovely. Reviewed on: 3rd September 2024
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In branch service review

5
Jaz was very helpful, knowledgeable and efficient - no improvement necessary. Reviewed on: 3rd September 2024
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In branch service review

5
Came into the branch to re-invest a maturing bond. All went very smoothly, branch member was very helpful and friendly which made the experience very, very easy. Reviewed on: 2nd September 2024
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In branch service review

5
So nice to actually talk to a person, makes a nice change rather than doing it on the phone. Reviewed on: 31st August 2024
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