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Darlington Building Society: Savings reviews

4.90
Based on 12,464 reviews, last reviewed 9th May 2026
59% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Helpful and friendly Efficient, friendly and gave helpful advice for future transactions. Reviewed on: 9th May 2026
Debbie C's avatar
Debbie C

Latest lowest rating:

2

Inconvenient and inaccessible at customer cost! After an initial positive experience with DBS, I am shocked that since Jan 2026 they no longer have card machines in their buildings!? This makes it i... Read more Reviewed on: 17th April 2026
PF's avatar
PF

About this product

There’s a range of savings accounts to choose from at Darlington Building Society.

Savings account options include fixed rate bonds, easy access and notice accounts.

Darlington Building Society savings reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Savings reviews (12464)

In branch service review

4
Don't like that people's business can be heard from the queue, need to lower our voices. Reviewed on: 6th September 2024

In branch service review

5
Clearly given information, very helpful. Reviewed on: 6th September 2024

In branch service review

5
Good entertainment and nice to talk to. Reviewed on: 6th September 2024

In branch service review

5
Central location and very helpful staff. Reviewed on: 6th September 2024

In branch service review

5
I find the front line staff very knowledgeable and helpful. I also have always been extremely pleased with the ethical nature of DBS, particularly their positive standing and support of the local community and charities. It is very clear DBS have a way of being that is very akin to my own. Long may it continue. Reviewed on: 6th September 2024

In branch service review

5
Convenient to us and staff always helpful and friendly. Reviewed on: 5th September 2024

In branch service review

4
Very friendly staff and helpful. Reviewed on: 5th September 2024

In branch service review

5
Easy access, with friendly and helpful staff. Reviewed on: 5th September 2024

In branch service review

4
Like the friendly branch. You could improve the availability to open an account without having to make an appointment. Reviewed on: 5th September 2024

In branch service review

5
Always friendly and willing to help. Reviewed on: 5th September 2024

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